Experience

• 

  California polytechnic state university

  Aug 2010 - Jun 2012

  Resident advisor

  One of the best experiences of my life and where I first realized that I wanted to be a "Professional Helper."

• 

  Oracle

  Jul 2013 - now

  Develop and deliver Sales Training for Oracle's global sales teams in Business Development, Inside Sales and Field sales.Program Delivery Includes:Oracle Digital Continuous Learning (ODCL)- Inside sales skills reinforcement trainingClass Of - Recent college graduate sales onboardingNEXT - BDC to Rep onboardingPower Prospecting- Inside sales training for improved customer engagement Territory Planning and Management - Prioritizing where to spend time in your territoryAccount Planning and Management - How to get Repeatable Predictable Revenue from top accountsOpportunity Planning and Management - How to close the biggest deals effectivelySituational Sales Negotiation - managing negotiations throughout the sales cycleClosing the Deal - Internal process trainingBDC Management Bootcamp - How to effectively coach and retain BDCsSubject Matter Expert/Content development includes:Internal Tools (prospecting, research, account management)Closing the Deal (internal Process)BDC Management BootcampGeneral BDC OnboardingGeneral Sales Skills Show less Oracle Service Cloud combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. My team’s core focus is to help Up-Market companies across Canada deliver positive and consistent experiences for their customers, reduce operating costs and increase customer retention through improved initiatives across all customer service touch points. Show less On the up-market inside sales team for CRM Sales & Marketing Products at Oracle (Oracle Sales Cloud, Siebel CRM, SRM, Eloqua, etc.) for the Life Sciences vertical (pharmaceuticals, medical devices, biotech and medical supply/pharma distribution) . I am responsible for all steps of deal management from prospecting to close, and I am a customer advocate through the entire process. We like to say we drink our own champagne meaning I use the product I sell to better my business process. My goal is to help my customers run their business better!We tackle pressing Sales and Marketing issues in Life Sciences:44% of prescribers are no longer willing to meet with reps30% of HCPs want more marketing content to be delivered via digital media20% of HCPs want to receive less information in personOur world-class CX clients have seen exceptional results such as a:-175% increase in revenue attributed to marketing-95% reduction in time to create sales reports -56% increase in online sales -$350k-$5 M in annual savings-2X faster customer acquisition process-20X social follower growth (with a 5X social engagement growth)The products that I specialize in are:-CRM in the Cloud: (Sales Cloud & CRM On Demand)-Marketing: B2B (Eloqua), B2C (Responsys), Content (Compendium) & Big Data (Bluekai) -Social Marketing, Monitoring and Engagement:(Social Relationship Management)-Configure Price Quote (Big Machines)-E-commerce (ATG), Guided Search (Endeca) & Website Centers-Data Quality (Master Data Management)-Incentive Compensation & Territory Management (Sales Performance Management)-Software Training/On-Boarding (User Productivity Kit)-CRM on Premise (Siebel CRM) Show less

  • Senior Principal Facilitator

    Jul 2021 - now

  • Principal Facilitator

    Jun 2019 - Jun 2021

  • Senior Facilitator/Sales Trainer

    Jun 2017 - May 2019

  • Regional Sales Manager - Oracle Service Cloud

    Jun 2015 - May 2017

  • Inside Sales Representative - CX Sales & Marketing - Life Sciences Industry

    Sept 2013 - Jun 2015

  • Oracle Direct Sales Academy Class of 2013

    Jul 2013 - Aug 2013