Experience

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  Infosys

  Jan 2008 - Aug 2011

  Worked as L3 Sr. developer for New Business application support team.Involved in the requirement analysis, impact Assessment, development and implementation of the technical changes.Estimated efforts and schedule for build and unit test phases for the change requests. Fixed production incidents as per agreed SLAs.Designed and developed SAS reporting functions for all new policies entering in New-Business area with individual segregation details.L3 change & incident management for the production bugs/issues. Show less

  • Software Test Analyst (Royal Bank of Scotland)

    Apr 2010 - Aug 2011

  • Senior System Engineer (Northwestern Mutuals)

    Jan 2008 - Mar 2010
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  Tata consultancy services

  Sept 2011 - Feb 2022

  Driving & managing large projects, including multiple small, mid-sized changes and IT work packages(ITH) simultaneously with limited resources in fast paced, changing priorities, & complex ambiguous environments.Supporting & facilitating team’s self organization.Facilitation, coaching, & mentoring team with Agile and waterfall delivery methodologies. Designing & delivering project management plans for technology solutions to drive adoption.Coordinate messaging, and execution of communications across various impacted applications & departments.Organize engagement & collaboration activities for team coaching and empowerment that help drive sustainable implementation of business-transformation initiatives.Identify and escalate issues and risks in a timely manner to the portfolio stakeholders for project risk mitigation with no or minimal impact.Decision-making & negotiations. Excellent communication, problem solving, conflict resolution management, time & resource management, leadership & interpersonal skills. Show less Analysed application designs and performed impact analysis for end-to-end functionality for NBS core banking applications.Responsible for taking small to large development Savings mission critical & regulatory changes/projects from inception through final implementation.Supported the change quotes in-depth for cost & estimation for the change realisation for the various phases of the build.Ensured adherence to product processes, quality standards, and deliverables.Provided overall communication and interfaced with all areas affected by the changes/project including cross-functional stakeholders, program sponsors and vendors. Show less

  • Senior Information Technology Project Manager

    Sept 2019 - Feb 2022

  • IT Manager (TCS Internal)

    Sept 2018 - Aug 2019

  • Sr. Tech Project Lead/Change Communicator (Nationwide Building Society)

    Jan 2015 - Aug 2018

  • Senior Software Developer (Nationwide Building Society)

    May 2013 - Dec 2014

  • Mainframe Developer (Nationwide Building Society)

    Sept 2011 - Apr 2013
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  Mastek

  Mar 2022 - Sept 2022

  Senior business consultant

  Identify, understand and analyze the business needs, product features, interfaces, configuration &reporting needs as per the customer's requirements.Identify, solutionise, document, maintain and coordinating the business & technical workflows plus migration approaches.Liaise at multiple levels with customers for complex feature and fault analysis, requirements gathering workshops etc.Carry out source system data analysis, mappings, links to product tables.Translate & convert the client’s functional requirements into an efficient& effective ERP configuration strategy/solution for the user defined reqmt. as per the agreed scope, quality and performance parameters against the delivery plans with tangible benefits.Plan and manage the data migration activities, including migration, risk management, cost & effort estimation.Define test scenarios for new functions & features, write & execute independent test-scripts as per the functionalities.Handcraft the implementation plans & provide the implementation support.Carry out the warranty activities and post implementation support, change planning, follow-up release etc. Show less

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  Apple

  Sept 2022 - Jan 2023

  Senior project manager

  Project Manager (V) at Apple Accessibility COE- managing portfolio of 15+ projects & applications for CoE engagement.Responsible for project management activities for a team of engineering consultants and software development projects, managing multiple projects across multiple applications in Agile and Waterfall.Develop, maintain project, implementation, release & schedule plans in Wrike.Work with key stakeholders based internationally to develop & deliver a comprehensive Business & IT requirement plan.Work with Sr. SME and SMEs to assess and baseline the applications, Level of efforts and QA activities with final certification and compliance. Effort & task management with work allocation for the team.Inputs for mandatory PMO process & tech reviews.Identify & escalate issues & risks in a timely manner to the portfolio stakeholders for project risk mitigation with no or minimal impact.Provide regular status updates to program executives to ensure effective dissemination of project information. Show less

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  Tsb bank

  Jan 2023 - now

  Application manager

  As the Application Manager in the Payments world I am:Responsible for implementation, SDLC & production support (including managing AppDev/Environment/Data analytics/Mainframe) in CHAPS/Intl & FPS.Project planning and Risk management, delivering technology roadmap for FPS platform.Managing on technical / functional specifications & quality management of the platform.Supporting system health and incident management, seeking ways to improve efficiency.Work closely with business, SME and technology vendor & infrastructure resources.Support the release and deployment management processes in relation to the CHAPS/International & Faster Payments platform.Support the deployment of strategy and roadmap for CHAPS/Int’l and FPS platforms.Work with business stakeholders to clarify requirements for change, translate to identify logical solution designs, in consultation with partner Tech Lead and prioritise change.Work on internally generated projects following the approved Change process end-to-end.Manage ad-hoc events, upgrades and ‘run the bank’ requests within the prevailing capacity of the platform teams, as well as oversee Incident Management for ensuring stability. Show less