
Timeline
About me
Sustainability Client Success Manager, Europe
Education

The association of supply chain management
2018 - 2018Certified supply chain professional (cscp) logistics, materials, and supply chain managementCertification achieved June 20, 2018

Olé languages
2006 - 2007Spanish advanced proficiency spanish
Adam scott collegiate and vocational institute
1994 - 1999Bilingual (french-english) high school diploma
Trent university
2000 - 2004Bachlor of arts (b.a.) with honours international development studies & sociology
Dalhousie university
2004 - 2006Master of arts (m.a.) international development studies 90% grade point averagePublished M.A. Thesis.
Experience

Ngo
Jan 2001 - Jul 2004Program managero Co-organized the Canadian Red Cross' refugee simulation camp for high school studentso Assumed responsibility for two World University Service of Canada (WUSC) sponsored refugee students o Chaired & budgeted WUSC’s local Trent University committee meetings & events o Created global education high school workshops on human rights & food security at the Kawartha World Issues Centre then recruited/trained volunteers to deliver them

Ryerson university
Aug 2005 - Sept 2006Published authoro Conducted interviews with Professor Janet Conway at the World Social Forum (2006) in Caracas o Co-published a book chapter that university students have studied in North America & Europe (see LinkedIn publications section)

Dalhousie university
Oct 2005 - Dec 2005Educatoro Taught International Development Studies (IDS) to 3rd year university students & ran 2 seminars

Global benchmarking group europe
Feb 2007 - Apr 2009Cross-industry sales and communicationso Exceeded sales targets by convincing company directors to attend industry events & negotiated event sponsorship in English, French & Spanish
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European coalition for corporate justice (eccj)
Sept 2009 - Sept 2010Eu campaign managero Chaired meetings with European Union (EU) civil servants and parliamentarians to successfully influence the corporate social responsibility (CSR) agendao Prepared EU campaign activities, media briefings, grant applications & policy proposals on CSR

Csr europe
Oct 2010 - Apr 2012Manager, membership & stakeholder relationso Led stakeholder engagement and account management for Fortune 500 companies' sustainability programso Managed a team of 5 account managers

Amfori - trade with purpose
Dec 2013 - Apr 2018Membership and business development coordinator- Advised Fortune 500 companies and smaller businesses on how to develop and implement sustainability strategy and best practices - Rolled out customer services for amfori's 2000+ cross-industry membership and managed a customer support team of 5

Audio sud
Mar 2019 - Nov 2022Client relations managero Account management o Management of clients' purchase orders & logistics across 18 national markets

Positive luxury
Nov 2022 - nowSustainability client success manager, europe- Managing dozens of clients in the luxury sector, especially in the beauty & premium drinks industries, who are driven by their sustainability commitments to achieve the Butterfly Mark Certification - Assesing and fostering clients' environmental, social, governance (ESG), and innovation approaches to sustainability including as a consultant and advisor- Auditing the ESG strategies, policies, and activities of micro, small, medium-sized, and multinational enterprises & advising on the ESG work of their suppliers across six industries: fashion & accessories, beauty & fragrances, travel & leisure, interiors & living, jewellery & watches, and premium drinks- Line managing two direct reports Show less
Licenses & Certifications

Cscp
ApicsJun 2018
Languages
- frFrench
- spSpanish
- enEnglish
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