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Edward Thompson-Matthews

Edward Thompson-Matthews

Volunteer

Followers of Edward Thompson-Matthews151 followers
location of Edward Thompson-MatthewsSouthfield, Michigan, United States

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  • Timeline

  • About me

    Experienced Account Manager | Client Relationship Management | Strategic Planning & Customer Support Expert

  • Education

    • Andover High School

      2003 - 2007

    • Oakland University

      2007 - 2012
      Bachelor of Science (B.S.) Health and Wellness, General

      I explored a comprehensive range of factors influencing health, including biological, psychosocial, nutritional, socio-cultural, economic, legal, ethical, environmental, and community dynamics. These determinants were examined in relation to disease distribution, causes, prevention, and treatment. I investigated both contemporary and historical evidence-based health and healing modalities, enhancing my understanding of effective treatments and health promotion strategies. Additionally, I… Show more I explored a comprehensive range of factors influencing health, including biological, psychosocial, nutritional, socio-cultural, economic, legal, ethical, environmental, and community dynamics. These determinants were examined in relation to disease distribution, causes, prevention, and treatment. I investigated both contemporary and historical evidence-based health and healing modalities, enhancing my understanding of effective treatments and health promotion strategies. Additionally, I learned to design impactful research studies and implement health programs tailored to community needs. Proficiency in effective sampling methods and statistical analysis further equipped me to interpret research findings, ultimately aiming to improve public health outcomes and advance evidence-based practices. Show less

    • Des Moines Area Community College

      -
      Associate of Arts and Sciences - AAS Funeral Service and Mortuary Science

      Discussed the importance of building relationships with families and communities during loss.Identified the ethical standards governing funeral service conduct.Analyzed the impact of federal, state, and local laws on funeral practices to ensure compliance.Applied principles of public health and safety in handling human remains.Demonstrated embalming and restorative art skills necessary for preparing remains.Showed skills for arrangement conferences… Show more Discussed the importance of building relationships with families and communities during loss.Identified the ethical standards governing funeral service conduct.Analyzed the impact of federal, state, and local laws on funeral practices to ensure compliance.Applied principles of public health and safety in handling human remains.Demonstrated embalming and restorative art skills necessary for preparing remains.Showed skills for arrangement conferences, visitations, services, and ceremonies.Outlined procedures for burial, cremation, and other final disposition methods.Described strategies to address the emotional needs of the bereaved.Explained essential management skills for operating a funeral establishment.Demonstrated the necessary communication and research skills for effective funeral service. Show less

  • Experience

    • St. Luke Missionary Baptist Church

      Nov 2006 - Dec 2006
      Volunteer

      Goods Distribution VolunteerDuties included: handling food and clothing for needyindividuals; assisting with preparation of meals; distributed food, clothing and giftitems during holiday season.

    • Thompson Funeral Home, Inc.

      May 2007 - now

      Coordinated and organized funeral and memorial services, providing remote support.Conducted consultations with clients via phone and email.Managed accounting and payroll remotely.Offered customer support and promptly responded to inquiries.Facilitated merchandise sales through remote channels.Ensured the maintenance of equipment from a remote location.Verified insurance claims remotely.Maintained vendor and partner relationships remotely.Assisted with various administrative tasks, including data entry and record keeping. Show less

      • Office Administrator

        Sept 2013 - now

      • Funeral Director Assistant

        May 2007 - Sept 2013

    • OU Environmental Coalition

      Sept 2008 - Apr 2009
      Co-President

      Student Organization position (unpaid). Duties include coordinating and improvingrecycling and other sustainability efforts on campus and acting as liaison betweenEnvironmental Coalition and other organizations on and off campus.

    • Oakland University

      Jan 2009 - Jan 2012

      Studied the biological, psychosocial, psychological, nutritional, socio-cultural, economic, philosophical, legal, ethical, environmental, community and public health organization factors, as determinants of health are discussed relative to the distribution, cause, prevention, and treatment of disease. Investigated evidence-based health and healing modalities, both contemporary and historical, as treatments of disease and the promotion of health and well being. Learned to craft effective research studies and implementation of health programs. Learned effective sampling methods and statistical interpretation of results to better serve research goals and public health outcomes. Show less

      • Student

        Jan 2007 - Jan 2012

      • Human Anatomy Lab Teaching Assistant

        Jan 2009 - Apr 2009

    • Odyssey Health Care & Hospice

      May 2010 - Aug 2010
      Volunteer

      Volunteer duties included providing companionship and support for patients byreading to them or writing letters for them. Running small errands and givingcaregivers a brief respite by staying with the patient and engaging in conversations.

    • EDUStaff, LLC

      Jan 2017 - Mar 2020
      Substitute Teacher

      Provided substitute teaching services, adhering to the regular teacher's curriculum and lesson plans.Taught a range of subjects to students of all grade levels (K-12).Encouraged student participation in extracurricular activities and established rapport with students.Conducted parent-teacher meetings to discuss student progress.Collaborated with room teachers to ensure continuity in classroom activities.Assisted with disciplinary actions when required.

    • RE:WORK TRAINING

      Nov 2023 - now
      BDR Candidate

      RE:WORK TRAINING, a 501(c)3 nonprofit organization, is creating workplaces that reflect the diversity of our neighborhoods. As a BDR Candidate, I help RE:WORK scale their impact by generating qualified prospects through my participation in their 12-Week Tech Sales Training Program, including:Generate outbound leads & handle inbound leads for the company’s 8-Week Tech Sales Training Program, Donor Program & Corporate Partnership ProgramQualify and develop a robust sales pipeline for RE:WORK’s spectrum of programming Schedule and conduct sales calls and demos Work closely with Sales and Marketing teams to develop regular strategic plans to meet the company’s monthly, quarterly and annual goalsMaintain and update prospect records in our CRM to ensure accurate reportsCommunicate and identify areas of improvement in the sales process Show less

  • Licenses & Certifications

    • Mortuary Science License

      STATE OF MICHIGAN DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS CORPORATIONS, SECURITIES & COMMERCIAL LICENSING BUREAU
      Aug 2022

    • Notary Public (State of Michigan)

      State of Michigan
      Oct 2013
      View certificate certificate

    • Insurance Agent (Insurance Producer)

      State of Michigan Department of Insurance and Financial Services
      Aug 2019