Mark M.

Experience

• 

  ESM - East Sports Management

  Aug 2009 - Jul 2019

  • Lead and supported strong teamwork with a positive work culture & environment • Managed all aspects of administration in relation to customers and venue• Maintained cash management of the business • Provided exceptional customer service to meet the customer’s needs• Conduct venue tours for potential customers• Responsible for all venue safeguarding – including child protection and Health and Safety • Responsible for dealing with emergencies and liaising with emergency services if such situations arise• Supported the recruitment process of Sports Coaches and Assistant Coaches• Liaise with sports providers and suppliers • Responsible for the training of all new staff• Ensured the companies professional image and uniform requirements kept to highest of standards Show less • Interact on a weekly basis with the Aquatic’s manager to ensure any issues were resolved• Be the key team member for building the teamwork between the Assistants and coaches• Ensure all swimming sessions met the client’s needs and were tailored to impress them• Manage enquires about joining the camp activities along with completing bookings• Responsible for the health and safety of all customers and staff members who enter the poolside • Designated medical responder for emergencies Show less

  • Multi Sports- Venue Manager

    Jun 2017 - Jul 2019

  • Senior Swimming Coach

    Jun 2015 - Jun 2017

  • Swimming Assistant

    Aug 2009 - Jun 2015
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  GEMS Education

  Sept 2014 - Sept 2016

  Technical Manager

  Responsible for all events that involved technical support, Including ordering supplies and equipment, organising staffing, power distribution, programming lighting/sound/video and Health and Safety for all staff and attendees of events. Whilst managing and motivating a team of 20 students learning with on the job learning directed through myself and another member of staff.

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  Photo Finish Dubai

  Sept 2015 - Jun 2019

  Managing Director

  https://en-gb.facebook.com/photofinishdubai/

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  Hamilton Aquatics

  Sept 2015 - Dec 2016

  Marketing and Event Manager

  • Be a team player, working together to effectively and efficiently run swimming events• Efficiently assign and prioritise tasks ensuring they are done in timely manner • Liaise with the on the day volunteers to create strong teams • Effectively solve any issues raised by customers during the event process • Manage timeframes to ensure that events had enough staffing to operate• Responsible for making public announcements during events and presenting awards with crowds of up to 5,000 people• Responsible for taking high quality marketing photos of capturing event guests and sponsors clearly, to be promoted online. Show less

• 

  Stratford Circus Arts Centre

  Mar 2017 - Mar 2017

  Camera Director- The Riots

  The Riots by Gillian Slovo from Spoken evidence.

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  Curve Theatre

  Apr 2017 - Apr 2017

  Lighting Operator- Grease The Musical

  UK Edition of Grease The Musical- Took stage at the Dubai World Trade Center seating over two thousand audience members in Dubai U.A.E. Performance run was for 7 Days including a mante performances on most days.The original Lighting Designer: Guy Hoare. The lighting design was Adjusted for Dubai by: Rob HallidayLighting Desk used in the performance was EOS Ti. I was responsible to operate LX for the duration of the performances, along with being part of the LX crew for the Get In/Out Show less

• 

  Royal Academy of Music

  Dec 2017 - Dec 2017

  Lighting Programmer- Letters Home

  Lighting programmer for “Letters Home” which was a musical at The Shaw Theatre in Kings Cross,England. The performance was programmed on a EOS Ion Lighting Designer: Jake Wiltshire

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  Stratford Circus Arts Centre

  Feb 2018 - Mar 2018

  Production Electrician

  Production LX for The Hypocrite @ London Stratford Playwright Richard BeanDirector Stephen DarcyLighting Design Aiden BromleyProduction LX: Mark MatthewsLX Prog: Nick HarveyLighting Sponsors: PRG UK and Rockit

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  Rose Bruford College

  Apr 2018 - Jul 2018

  Lighting programmer for Mayday Mayday Tuesday: Mikhail’s StoryThe show was programs on EOS IonDirector Raymi Ortuste QuirogaTheatre Designers Tereza Hudakova & Lottie GarlandLighting Designer Aiden BromleySound Designer Adam GibsonMusic Director & Composer Jo Eaton-Kent Lighting Programmer for SecessionvilleProgrammed on EOS ClassicDirector: Steven DykesMusical Director: Andrew FriesnerDesigner: Lucy BrownVideo Projection Designer: Ruben Plaza GarciaLighting Designer: James RoddSound Designer: Ryan Jones

  • Lighting Programmer

    Jun 2018 - Jul 2018

  • Lighting Programmer

    Apr 2018 - Jun 2018
• 

  Rose Bruford College

  Sept 2018 - Dec 2018

  Technical Manager for the ETA Devised season. Consisting of two shows in two venues which are constantly evolving during the devising process. I was responsible of a two full technical team working together to bring together and support the creative process the best we can possibly do whilst ensuring the health & safety of the performers, crew and audience is kept to the highest of standards. Head of Lighting for the Modern Classics Season in the Rose Theatre. Consisting of 3 shows which backed one another during the 2.5 months of being in venue.

  • Technical Manager

    Oct 2018 - Dec 2018

  • Head of Lighting

    Sept 2018 - Nov 2018
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  Rose Bruford College

  Apr 2019 - Jun 2019

  Technical Production Manager

  Technical Production Manager for the American Theatre Arts Musical. Consisting of two shows in one venue on rep. Both shows were extremely technically heavy- where the rehearsal period required full tech team, video team and off site shoots/recording. I was responsible for organising and managing teams of each department, scheduling rehearsals, scheduling Get-in & Get-out, Logistics and transport for all departments. Additional roles such as budget management was required through this job. Throughout the period of the production I was responsible full technical team working together to bring together and support the creative process the best we can possibly do whilst ensuring the health & safety of the performers, crew and audience is kept to the highest of standards. Show less

• 

  Royal Academy of Music

  Jun 2019 - Jul 2019

  Lighting Programmer

  Lighting Programer for the musical Wild Party: Show programmed on - ETC Gio Director: Hannah ChissickChoreographer: Chris WhittakerLighting Designer- Rob HallidayDesigner: David HarrisCostume Designer: Simon WellsRoyal Academy of Music, London

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  Rose Bruford College

  Oct 2019 - Oct 2019

  Visiting Instructor

  Visiting Tutor for 1st year BA(Hons) Creative Lighting Control I was responsible for teaching:History of lighting programmingUnderstanding of lighting protocols Lighting programming theory and techniques Practical delivery of ETC EOS Level 1

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  Production Resource Group

  Oct 2019 - Apr 2020

  Lighting Engineer- Gearhouse DXB

  • Working from and interpreting a lighting plan, including preparation of equipment specifications, electrical calculations and configurations from drawings• Coordinating equipment show prep stage of a project at the Company's warehouse facilities.• Rigging, focusing and operating necessary lighting equipment on shows of all sizes• Working with power generators and main electrical income feeds for automated fixtures and dimmers• Programming and operating various lighting consoles, setting up networking systems• Leading a team of technicians and crew onsite when necessary. • Maintaining the lighting equipment in a good, safe and efficient working condition.• Taking on frontline electrical maintenance duties when on site Show less

• 

  Topgolf Dubai

  Aug 2020 - Oct 2022

  Technology Innovation Manager & Asst Facilities Manager (Pre Opening Team)

  • Responsible for maintenance, cleanliness & health and safety of approx. 65,000 sq. ft. venue and grounds, including mini golf course and three bars• Responsible for managing and maintaining Topgolf USA proprietary technology- Such as VGS/PCL/Tee line readers/RFID Readers & Antennas/ SAVI AV System. • Responsible for over SAVI Integrated 240 Smart TVs/ 6 LED 4K screens/ Full AV system/ Networking & Processing / Managing Vistar & Cortex marketing System• Key link of communication between USA Topgolf Technology Innovation team – working on maintaining technology and reporting/troubleshooting venue system issues • Coordinated all In-house and Outsourced Facilities Management including physical building structure, roadscapes and infrastructure, all electronic software and hardware, MEP systems including HVAC and related equipment’s in accordance with energy conservation and preventive maintenance.• Supported operations of facilities department to ensure that all event, engineering and maintenance needs were met.• Managed the hiring, training and performance review of department personnel; Developed, mentored and motivated facilities and porter associates• Maintained work schedules to ensure efficient staffing; Produced daily expectations and golas; Implemented safety program for department• Purchased department supplies and equipment; Negotiated with procurement; Maintained inventory control program• Oversaw preventative maintenance; Coordinated inspections, maintenance and emergency repairs of facility systems• Strategically planned projects and provided cost estimates to help maximize revenue and reduce operating costs Show less

• 

  Encore Middle East

  Oct 2022 - now

  Project Manager