Adelline Callista

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Singapore

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Timeline
About me
Specialist Support Coordinator
Education
- Binus school simprug
  -
  High School
- University of Melbourne
  2019 - 2020
  Graduate certificate youth mental health
- University of Melbourne
  -
  Graduate Certificate Youth Mental Health
- University of Melbourne
  2016 - 2019
  Bachelor's degree PSYCHOLOGY
Experience
- Transitions Community Care Solutions
  Dec 2019 - Jun 2020
  - Created the support coordinator role for the company. Self-trained and has an extensive knowledge of the NDIS practice standards and guidelines.- Helped in preparing documents to register the company as an NDIS service provider.- Built strong relationships with 18 participants within a month. Helping participants get the most out of their NDIS plans by connecting them to appropriate service providers. - Working as a bookings administrator for a youth mental health service labor hire.- Maintaining a great relationship with the company's staff members and clients.- Promoted into a supervisor and trainer within three months.- Ability to multitask without compromising work performance in a fast paced work environment.
  - Support Coordinator
    Feb 2020 - Jun 2020
  - Bookings and Allocations
    Dec 2019 - Jun 2020
- People's First choice
  Feb 2020 - Mar 2020
  Reception Administration
  - The first point of contact for People's First Choice Australia, an NDIS registered provider. - Maintaining great communication with NDIS participants and mental health support workers. - Organising confidential documents and managing the filing system.
- Epic Support Services
  Jun 2020 - Dec 2020
  Support Coordinator
  - Managing a case load of 20 NDIS participants with complex mental health disability, including those in the NDIS vulnerable list.- Becoming the main point of contact for each participant's services, including but not limited to their mental health needs.- Ability to overcome crises through proactively calming participants and finding a solution. Has an empathetic nature and high communication skills for resolving conflicts.- Highly proficient in creating support coordination reports that encapsulates the progress of each participant. Show less
- People's First Choice Australia
  Mar 2021 - Nov 2021
  Support Coordinator & Psychosocial Recovery Coach
- EACH
  Nov 2021 - Jun 2022
  Specialist Support Coordinator
Licenses & Certifications
- Cognitive behavioural therapy
  Beck's institute
  Jan 2019
- NDIS Practice Standards
  National Disability Insurance Agency
  Jan 2020
- Mental health First Aid
  Mental Health Foundation Australia
  Jan 2019
Volunteer Experience
- Wildlife Conservation
  Issued by Batu Kapal Orangutan Conservation on Jun 2019
  Associated with Adelline Callista
- Youth Ambassador
  Issued by Mental Health Foundation Australia on Jan 2020
  Associated with Adelline Callista
- Temulawak Actor
  Issued by PPIA Victoria on Jan 2016
  Associated with Adelline Callista
- Fundraiser
  Issued by Habitat for Humanity Indonesia on Jan 2013
  Associated with Adelline Callista