Chandai Raghunauth

Experience

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  The Sherry~Netherland

  Jul 2002 - Jul 2004

  Assistant Housekeeping Manager / Floor Supervisor

  • Assist Executives and Assistant Managers on various projects• Annual analysis of revenue & expense generated form guest own rooms• Assist in inspection after room attendant have finish cleaning • Assist with payroll and employee schedules. • Assist in assigning work orders to housemen, room attendants and maintenance workers. • Address guest and residence complaints regarding the hotel stay and service • Provide administrative support upon request. • Handle all incoming and outgoing mail• Filing, typing, answering phones and faxing Show less

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  Grand Hyatt New York

  Dec 2004 - Aug 2007

  Worked in Food & Beverage

  I worked in Pastry, Banquet Kitchen, Room Service/Restaurant Kitchen, Banquets, Catering, Stewarding, and Food & Beverage departments.

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  The Peninsula New York

  Aug 2007 - Jun 2011

  Catering, Food & Beverage Assistant

   Assist Catering Sales Manager/ Improvise as a catering manager when not available  Facilitate all aspect of the client event from booking, billing on-site support, Audio Visual and menu planning Create detailed BEO’s and participate in BEO meetings with all related hotel departments Prepare the bill for the meeting room to be posted by the front desk and night audit in a timely manner Schedule international and domestic travel arrangements, coordinate meetings and calendars and prepare expense reports Produce daily/weekly and monthly event summaries Liaise with sales and catering departments for all outlet bookings and miscellaneous food and beverage related requests Assist in revising and maintaining menus for all outlets including holiday’s  Coordinate and execute all large parties in Fine Dining Restaurant, Lounge & Salon de Ning Bar Maintain food and beverage checkbook and process all check requests and miscellaneous administrative forms.  Prepare all holiday floor diagrams and all major holiday’s reservations in FIVES Restaurant  Headed all children holiday events Provide overall support to the Director of Food & Beverage, Catering Manager, Conference Service Manager and Banquet Manager Show less

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  Hakkasan Limited

  Dec 2011 - Mar 2012

  Office Manager - (Contracted Assignment)

   Prepare and screen new hire paperwork Assist in the recruitment process as required Act as a liaison between qualified candidates and management Order supplies, assist in training manuals Process all C-240 forms  Phone screen and schedule qualified applicants  Conduct reference check on potential candidates

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  Chandai Events

  Jan 2012 - now

  Owner & Planner
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  Loews Hotels

  May 2012 - Sept 2012

  Human Resources Admin Assistant (Contracted Assignment)

   Process all C-240 forms  Phone screen and schedule qualified applicants  Conduct reference check on potential candidates Act as a liaison between qualified candidates and management Complete and process all new hire and terminated associates using E-verfiy and Sterling Info System Extract and create various report from ADP Enterprise  Create and process all PSA for all union associates  Update all union reports Assist in all associates events Provide overall administrative support to the Director of Human Resources Show less

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  Starwood Hotels & Resorts Worldwide, Inc.

  Oct 2013 - Jul 2017

   Distribute incoming inquires via cvent, starcite, emails anf ISAC for 9 Starwood Hotels in NYC Answers all calls/emails Research unknown company Create and run queries via ISAC - Assist Account Directors, Sales Managers and Domestic Sales Managers on contracts and propsal- Assist Directors of Sale Department on various projects - Process all signed/countersigned contract trough the correct channels of the hotel- Respond to all client inquiry before the end of business day- Research certain client information Delphi- Set-up amenities, VIP status and site-inspections

  • Lead Merchandising Coordinator for 12 Starwood Hotels

    Jun 2014 - Jul 2017

  • Sales Coordinator at Sheraton New York Times Square (Contracted Assignment)

    Oct 2013 - Jun 2014
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  Mandarin Oriental Hotel Group

  Jul 2017 - Jul 2018

  Food, Beverage & Culinary Administrative Manager
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  Health Communications, Inc. (The TIPS Program)

  Feb 2020 - now

  Independ Certified TiPS Trainer

  Training your bartenders/barbacks and waitstaff on alcohol safety and increasing profits while staying safe. TiPS is the world’s premier alcohol server training program. Schedule your TiPS Training 3 weeks in advance. Call me today.