Joshua Kemmerling

Joshua Kemmerling

Intern

Followers of Joshua Kemmerling154 followers
location of Joshua KemmerlingWirral, England, United Kingdom

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  • Timeline

  • About me

    Technical Account Manager | Google & Microsoft Certified

  • Education

    • Bangor University

      2014 - 2018
      Master of Science - MS Biology, General 2.1

      Activities and Societies: Vice chair of Biological Society Squad member Bangor Karate Club

  • Experience

    • Bayer

      Jun 2014 - Jun 2014
      Intern

      For 3 weeks I interned at the Bayer plant. I was placed in global biologics and the histology department.

    • SYKES

      Oct 2018 - May 2021

      Return to previous client, Nuance, due to Stadia project being closed. Managing Twitter & Facebook responses to fans for the client, Google Stadia. Weekly reports to Marketing as to sentiment. For half my time I worked as a customer support agent and for the other half as a technical support agent. During this time I aided many customers in issues relating to Nuance orders and software issues.

      • Technical Support Specialist

        Sept 2020 - May 2021
      • German Social Media Specialist

        Oct 2019 - Sept 2020
      • Customer and Technical Support Service Specialist

        Oct 2018 - Oct 2019
    • Morgan Advanced Materials

      May 2021 - Jul 2022
      B2B Customer Service Representative for Germany

      Advising customers on leadtimes and prices. Handling orders from initial order through data entry, tracking from picking to ensuring correct delivery.

    • Concentrix

      Oct 2022 - Jun 2024

      Managing support contract renewals for Microsoft clients in Germany. Outsourced. B2B support and training for assigned clients and territories. Client: Microsoft. Territories: Switzerland & Austria.

      • Associate Account Manager

        Jan 2024 - Jun 2024
      • Technical Sales Specialist / Sales Area Specialist

        Oct 2022 - Jan 2024
    • Marlan Maritime Technologies Ltd

      Oct 2022 - Oct 2022
      Internship Trainee

      Coding small projects. Mainly in Python.

    • Solar Archive

      Aug 2024 - now
      Technical Account Manager

      Functioning as the link between technical team and clients. Ensuring our technology meets their business needs.

  • Licenses & Certifications

    • Microsoft Azure Fundamentals

      Microsoft
      Jan 2023
      View certificate certificate
    • Microsoft Certified: Dynamics 365 Fundamentals (CRM)

      Microsoft
      Nov 2023
      View certificate certificate
    • Microsoft 365 Certified: Fundamentals

      Microsoft
      Feb 2023
      View certificate certificate
    • Google Digital Marketing Certficate

      Google
      Jul 2019
    • Microsoft Certified: Azure AI Fundamentals

      Microsoft
      Apr 2023
      View certificate certificate