Experience

• 

  Aiesec

  Aug 2011 - Sept 2011

  Organizing committee president

  Led a team of 12 individuals through a 2-month promotional and recruitment event, achieving 120% of the target.Supervised promotional events – online and offline; finances worth approximately $150,000 and a database of more than 3600 applicants. Organized and administered team meets every morning with members for setting daily targets and delivering motivating speeches to start the day.

• 

  Scholar zone

  May 2014 - Dec 2014

  Business development analyst

  • Worked with internal stakeholders to generate ideas; proposed and led the restructuring of prospective client due diligence; developed a plan to change target customers leading to an increased customer base by 50%• Introduced the concept of employee-pairing program, designed the induction programs using KPIs; coached and mentored new employees to improve 100% employee engagement and satisfaction

• 

  Kangaroo studies

  Jan 2015 - Aug 2015

  Project manager l&d

  • Improved brand-recognition by analyzing user complaint data of 200+ users, used actionable insights to revamp learning program resulting in 200% increase in client-referred enrolments• Implemented a project to streamline inventory acquisition and allocation, applied a systematic approach to optimize the number of books and computers bought each month; reduced monthly inventory expenditure by 20%• Optimized utilization of IT infrastructure; scaled business profitability by reducing duplication of copyrighted material; deployed technical security controls and reduced dependency on print media by 35% Show less

• 

  Ministère de l'éducation nationale et de la jeunesse

  Oct 2015 - May 2017

  Learning and development specialist

  • Identified need to create better learning opportunities by conducting benchmarking studies, collaborated with colleagues and students, implemented a learning platform to increase language proficiency levels of 500+ students• Developed and delivered interactive training programs, used continuous improvement process by evaluating results using KPIs and measuring learners’ progress, increased user satisfaction from 80% to 95%• Worked with 40+ multinational trainers to determine best methods to provide feedback to learners, translated voice of trainers to develop learner-focused programs leading to 20% more students passing Baccalaureate Show less

• 

  Express scripts by evernorth

  Jun 2018 - Aug 2018

  Product manager intern

  • Collaborated cross-functionally and identified pain points and risk mitigation strategies for managing 2.5 million customer-data points resulting in 200+ man-hours saved annually• Created product roadmap to expand pharmacy network, increased customer adoption for the $54million DIR product• Worked in an Agile team, translated stakeholders’ requirements into user-stories, presented results to senior management and obtained buy-in, replicated product launch for Medicaid and Specialty pharmacy Show less

• 

  Adp

  Dec 2019 - now

  - Assist VP of product management in building financial case for NextGen Leave product define a 5 year launch strategy for global markets ( Europe and South America) and a yearly feature roadmap identify opportunities for pilots and launch in collaboration with implementation and sales teams- Increased the attach rate of the existing L&A product by 10 championed the integration with various SORs and Time products using EA APIs measured success against OKRs- Spearheaded the launch of ADP Time Kiosk to a market of 140k WFMgr Time users led an integration project for 11 months defining scope and timeline partnered with marketing and sales to identify MVP and user needs collaborated with 3 development teams and multiple product managers while managing leadership expectations- Identified user pain points that were impacting performance of the call center; analyzed more than 50k annual calls and leaves to iterate based on feedback and needs initiated and delivered multiple featuresleading to 10 YoY call reduction and cost savings Show less - Delivered UX digital transformation for the Leave Absence product while setting the team up with first ever release strategy based on HEART framework and measuring feature success via the analytics toolPendo- Advocated for and led customer research projects on a low budget product gathered insights to revamp the UX designs influenced stakeholders to incorporate insights into fiscal year roadmap that led to 15 increase in feature adoption- Acted as the voice of the customer, gathering feedback from stakeholders including sales, operations, implementation and client success partners, and used data driven insights to make informedproduct decisions. Show less

  • Senior Product Manager

    Jul 2021 - now

  • Product Manager

    Dec 2019 - Jul 2021