Nicholas F.

Experience

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  Regal Entertainment Group

  Mar 2009 - Apr 2011

  Cast Member

  Created a movie promotion event, working within a budget set by management, partnering with local stores, engaging guests and creating brand awarenessAssisted customers with purchasing of tickets and concessions with an emphasis on up-selling and customer service.Operated a POS system; maintaining accuracy in orders, all while attending to guest needs.Performed cleaning and maintenance tasksHosted birthday parties at the theater, attending to children and parent needs with tours of the the theater and special events. Show less

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  Wando Tribal Tribune Newspaper

  Aug 2009 - Jun 2010

  Columns Editor

  Wrote and edited columns for newspaper with Approx. 3000 readers, students and local communityWorked on a tight schedule in a leadership position in order to meet publishing deadlinesMaintained the quality of the newspaper to meet the expectations of the student body for a continually award winning and nationally recognized newspaperWorked with other writers, editors, designers, and staff to work ensure our standards were maintained

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  Publix

  May 2011 - Aug 2014

  Front Service Clerk

  Maintained highest service standards while assisting guests in all mattersWorked with different departments in order to create a satisfying shopping experience for guestsOperated different systems to check for inventory, operate registers and manage the customer service deskManaged lottery till and accounted for all money in the storeManaged store closing procedures and ensured all duties were accomplished according to set standards

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  Obviouslee Marketing

  May 2012 - Aug 2012

  Marketing Intern

  Learned social marketing from the award-winning team at ObviousLee MarketingActively monitored and contributed to client social media campaignsWrote copy to increase reach and effectiveness of social media campaignsModified campaigns based on data as to improve ad performance and make ads more cost-effectiveCollaborated with supervisors to identify opportunities for improved social media campaign performanceGenerated monthly and quarterly reports for clients demonstrating improvements in campaigns based on metrics such as click-through rate & other relevant metrics. Show less

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  Chick-fil-A

  Nov 2013 - Jul 2015

  Team Member

  Created pleasant experiences for guests by serving them in a timely and proper manner; attended to guest wants and needs throughout the restaurantTrained and supervised new Team Members on standard operating procedures

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  Blackbaud

  Aug 2015 - Mar 2016

  Data Health Specialist

  Maintained current information for thousands of prior and prospective clientsGenerated and updated over a hundred leads per day with goals set by managementAttain daily goals for the creation of new information for sales team.Monitor Salesforce to ensure accurate and relevant information is available for the sales team.Develop Salesforce contacts for lead acquisition.

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  Hugs 'N' Stuff

  May 2016 - Jan 2020

  Operations and Marketing Manager

  Coordinated over $40,000 in online sales over three yearsWrote copy for hundreds of product listings for SEO effectivenessResponded to customer questions and inquiries

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  Special Needs Essentials

  Jul 2016 - Mar 2017

  Operations and Marketing Manager

  MarketingObtained over 3,000 new engaged followers on social media channels by creating content for Facebook, Instagram, Pinterest and MailChimp email campaignsDefined the voice for Special Needs EssentialsUtilized photo editing software to create creative across our site and social mediaCreated reports that showed effectiveness of advertising as well as site analytics using Shopify and Google AnalyticsWebsiteHelped to design, implement, & launch a new online storefront with ShopifyManaged products listed on site, writing copy for our target audienceManaged day to day operation of the site, including customer service, sales, & purchase order inputOperationsIncreased sales on their Amazon store 40% by researching and implementing a competitive repricing toolResearched, acquired and managed inventory, shipping hundreds of orders Show less

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  Advantage Media Group|ForbesBooks

  Aug 2017 - Sept 2017

  Authority Marketing Consultant

  Arranged an average of eight sales calls per week for department chairs and sales team through self-motivated prospecting and cold-calls tailoring each to the prospective clientHelped department head make sales by inputting and maintaining data on hundreds of potential and current clients in Salesforce, organizing by channel of acquisition Coordinated up to three potential clients’ travel accommodations and plans per week to attend sales meetings at the Advantage Media Group | ForbesBooks office Show less

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  Patriots Point Naval & Maritime Museum

  Aug 2018 - Mar 2020

  Marketing Coordinator

  Wrote copy for print, digital, and video content, creating a consistent tone and voice in line with brand standardsProduced and art directed different media, including video content, signage, ticket media and moreManaged and developed creative both in-house and with our agency of record Managed and coordinated over $750,000 in media placementsDeveloped a brand strategy to implement to expand the target audience of the museum Developed copy for ads and coordinated ad placements increasing attendance to special exhibits by 40%Generated reporting on the performance of advertising campaignsWrote blogs and media that distilled historical concepts for our museum’s audience Show less

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  Brees Law Firm, LLC

  Oct 2020 - now

  Office Manager

  Managing day-to-day operations of a real estate law firmActing as the customer service manager for the firm, coordinating, scheduling, and communicating with potential clients and current clientsHandling, filing, and managing sensitive legal documents Managing and developing creative, both in-house and with contractors, for client relations and marketing Managing and coordinating refurbishment and remodeling of the office space, as well as other propertiesRedeveloping firm website, including relevant SEO-optimized copyDrafting documents for clients, as well as initial documents for legal matters Show less