Mahmoud Rizk

Experience

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  Central Agency for Public Mobilization and Statistics CAPMAS

  Jan 2012 - Sept 2019

  ∙ Developing GIS web application for making thematic and services maps of Egypt by using statistical data. ∙ Participate in developing the Geo-Data warehouse at CAPMAS. ∙ Developing and administrating the Census geodatabase, ArcGIS for server and ArcGIS for portal. * Analyze statistical data and prepare economic indicators reports.

  • GIS developer

    Jun 2014 - Sept 2019

  • Computer software specialist

    Jan 2012 - Dec 2014
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  National Erasmus+ Office - Jordan

  Aug 2017 - Jan 2022

  Technical Support Engineer

  * Website development and maintenance using ( Joomla framework ).* Research and identify solutions to software and hardware issues.* Diagnose and troubleshoot technical issues, including account setup and network configuration.* Track computer system issues through to resolution, within agreed time limits* Refer to internal database or external resources to provide accurate tech solutions* Ensure all issues are properly logged* Prioritize and manage several open issues at one time* Follow up to ensure that IT system are fully functional after troubleshooting عرض أقل

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  Ministry of Communications and Information Technology (MCIT), Egypt

  Oct 2019 - Nov 2020

  Senior Software Test Engineer

  I am working with the teamwork in Egyptian National Data warehouse:∙ Review of software requirements (SRS). ∙ Participate and Managing testing plans and activities for all project modules. ∙ Initiate, design and implement the usability, functionality and regression testing. ∙ ETL testing of various databases using MS SQL Server, DB Visualizer and Teradata SQL Assistant. ∙ Prepare testing reports (UAT, Sanity and regression). ∙ Communicate and collaborate with other vendors (Microsoft, IBM, and Teradata) regarding project issues. ∙ Working on Team Foundation Server (TFS) as testing management tool. ∙ Lead and supervise my team of software testers. عرض أقل

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  DAI

  Nov 2020 - now

  E-Government Applications Specialist

  • Providing support to the overall implementation process of e-government services, either on the web or through mobile applications.• Working with both government ICT teams and private sector developers.• Providing technical support in troubleshooting issues, analyzing systems, auditing, or verifying data, as well as testing and evaluation.• Providing technical guidance in developing applications under the umbrellas of G2G, G2B, and G2C.• Developing a monitoring and evaluation plan for e-government applications.• Reviewing and assisting in the completion of the implementation schedule.• Providing technical inputs to tenders and assisting in the evaluation of bids.• Providing quality control and reviewing the deliverables of vendors/firms to ensure adequate and timely implementation.• Providing expert views on functional requirements, problem-solving, and implementation of best practices.• Conducting training and coaching as applicable.• Providing the necessary support to the Service Delivery and Public Performance Automation Lead.• Providing the required support in any ad-hoc tasks related to service delivery and public performance automation. عرض أقل