Andrea Nicholson

Andrea Nicholson

Human Resources Generalist

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location of Andrea NicholsonDallas-Fort Worth Metroplex

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  • Timeline

  • About me

    Customer Service Manager at Canteen Vending

  • Education

    • The University of Texas at Arlington

      -
      MCP
    • University of North Texas

      -
      Legal Assistant/Paralegal
  • Experience

    • Earthgrains Baking Companies

      Aug 1996 - Jan 2000
      Human Resources Generalist
    • Accent Food Services

      Mar 2010 - Jul 2014
      Regional Office Manager
    • Canteen Vending Services

      Jul 2014 - now
      Customer Service Manager

      *Responsible for the growth of business in large territory.*Manage 10 frontline associates (Drivers)*Developed strong relationships with colleges of multi-million dollar annual accounts.*Responsible for communication to and retention of client accounts. *Visit accounts and clients to maintain good relations and react to any comments, suggestions or concerns for the purpose of account retention; actively pursue pricing goals. *Coordinate vending installations in new and existing accounts; perform account location inspections and machine audits to ensure company standards are met. *Review route reports to ensure integrity, control spoilage rates, monitor and control labor costs; ensure quality, cleanliness, merchandising, customer service and company policies and programs are maintained. *Schedule and modify route structure to improve productivity and control overtime compensation. Show less

  • Licenses & Certifications

    • Microsoft Certified Professional

      Microsoft
      Oct 1999
    • Paralegal

      University of North Texas
      Jan 1995
  • Honors & Awards

    • Awarded to Andrea Nicholson
      Employee of the Year Accent Food Services Dec 2012
    • Awarded to Andrea Nicholson
      Outstanding Administrative Support Accent Food Services Dec 2011
    • Awarded to Andrea Nicholson
      Outstanding Branch Employee Accent Food Services Dec 2011
  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humantity
      Habitat for HumantityAssociated with Andrea Nicholson