
Amy Brown, SHRM-CP
Staffing Assistant

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About me
HR Generalist at NOV - Fiber Glass Systems, L. P.
Education

Texas Tech University
2000 - 2003BA Human Development and Family StudiesActivities and Societies: Tech Council on Family Relations Phi Upsilon Omicron Tech Council on Family Relations is a non-profit educational and resource organization dedicated to promoting healthy families.Phi Upsilon Omicron is a national honor society in Family and Consumer Sciences. Its purposes are to:recognize and encourage academic excellence, develop qualities of professional and personal leadership, provide opportunities for service to the profession and encourage professional and personal commitment to the area of family and… Show more Tech Council on Family Relations is a non-profit educational and resource organization dedicated to promoting healthy families.Phi Upsilon Omicron is a national honor society in Family and Consumer Sciences. Its purposes are to:recognize and encourage academic excellence, develop qualities of professional and personal leadership, provide opportunities for service to the profession and encourage professional and personal commitment to the area of family and consumer sciences. Graduated Summa Cum Laude Show less

Midwestern State University
2009 - 2011Masters of Arts Human Resources Dev; Human Resource DevelopmentMA in HR Development
Experience

Express Personnel
Sept 2004 - Apr 2005Staffing Assistant• Successfully coordinated over 300 associates for Big 12 athletic events • Implemented process improvement analysis for new system used for staff deployment and in-office coordination • Managed over $50,000 worth of event equipment including uniforms and radios.• Worked in conjunction with members of the Oklahoma State University OSU Athletic Department to improve processes to better serve the client’s needs • Received telephone calls, greeted visitors, ascertained the nature of the call or visit, and provided complete and clear information that addressed most routine or procedural issues Show less

Gaylord Entertainment Company
Oct 2005 - Jan 2006AssistantAssisted Internal Communications Manager, under Human Resources Department with various projects for employees including the Events and Communications Calendar, Announcements, the order and distribution of 1000+ employee benefit tickets, etc.

Michaels Stores
Jan 2006 - Jun 2008Field HR Assistant• Manage Associate Relations calls for field associates across the United States and Canada aiding line managers in resolution of Associate issues.• Ensure proper Pre- and Post-hire documents are in order for new managers • Conduct exit interviews for terminated associates; assure compliance with all state payroll laws including California.• Track and report monthly HR statistics: Turnover, time to fill, vacancy etc• Support seven Human Resources Directors in various Human Resources capacities including company policy Show less

Amazon
Jun 2008 - Jul 2011Sr. HR AssistantResponsibilities include the delivery of all functional HR services. Provide administrative and generalist support to production employees (approx. 100) in general HR & employee relation issues. Provide advice and guidance on the interpretation of HR policies and procedures as they relate to individuals and the Company objectives. Ensure corporate compliance regarding hires, employee terminations, pay raises, transfers/promotions. Handle management of workers’ compensation cases: conduct personal follow-ups, ensure compliance with state/federal protocol, and provide up-to-date departmental information to all necessary parties within Amazon.com. Maintain reports (staffing, attendance, attrition, progressive discipline status) on both a periodic and ad hoc basis. Utilize knowledge of principles and practices of personnel administration, effective oral and written communication skills, & excellent interpersonal skills.Support HR Manager with the management of all aspects of the New Hire Orientation process including policies & procedures and benefits explanation.Ensure the fulfillment center is up to date with state & federal posting requirements.Coordinate employee activities (i.e. Benefits Fairs, employee recognition events).Work directly with staffing agency to correct payroll deficiencies Served 5 quarters as Chair of Safety Committee, a committee dedicated to improving workplace safety.Sole HR representative on site from September 2010 - November 2010. Responsible for peak reporting metrics, peak season preparation for staffing, employee relations, employee recognition, and manager appreciation. Show less

Alcoa
Jul 2011 - Mar 2012Human Resources GeneralistProvided human resources support to both hourly and salaried employees working in various departments of the manufacturing plant. Primary responsibilities included: employee relations, performance management, supported and consulted on compensation and benefits, compliance and initiatives for client areas.

Owens Corning
Apr 2012 - Dec 2012Plant HR LeaderAs the Wichita Falls facility’s human resources leader, I am accountable for leading the core people processes, projects, and initiatives to deliver critical outcomes that align with Business Unit people goals.In primary support to Safety at this manufacturing plant, I partner closely with the Environment Health & Safety Leader and Plant Leader to ensure that effective communication of safety expectations are shared in multiple approaches, the workplace culture supports the same Safety First priority, and that the handbook and policies support the same. In addition, I provide coaching and counseling to the people leaders to support reasonable and consistent policy administration.I am revitalizing the community team with regular meetings, agendas, strengthening of community contacts and involvement, and opportunities for shared volunteer activities for employees outside of work allowing for more camaraderie. Employees are empowered to champion a project or event and therefore take ownership, which develops project management and leadership skills.In addition to the above, as the sole HR representation on site, I am responsible for the core functional tasks including:• Timely and accurate time and attendance reporting for both payroll and attendance administration purposes• Effective communication on changes impacting the workplace or community including:o Open Enrollment Communications and follow-up including awareness of and participation in the healthy living initiatives.Managed key role into late 2012 for reduction in force procedures to ensure appropriate continuation of services and projects. Show less

Sealed Air Corporation
Jan 2013 - Nov 2014HR GeneralistAs one of 3 Human Resources Generalists within the plant, our team collectively manages the day-to-day operations of the Human Resource office. This includes managing the administration of the human resources policies, procedures and programs to include: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment.

Work Services Corporation
Aug 2015 - Sept 2019HR Specialist
NOV
Jan 2020 - nowHuman Resources Generalist
Licenses & Certifications

SHRM-CP
SHRMJun 2015
Volunteer Experience
Loaned Executive
Issued by North Texas Area United Way on Aug 2012
Associated with Amy Brown, SHRM-CP
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