Santosh KVLNKH

Experience

• 

  Dell Technologies

  Jan 2013 - Nov 2014

  US Collections Associate
• 

  Deloitte

  Nov 2014 - now

  • Strategy:o Understand the existing IP and requirements from leadership and develop end to end solutions, which are cost effective, repeatable and has less turnaround times.o Developed 4 new assets/solutions in the employee experience space. These assets are based on culture, digital readiness, employee engagement, workforce analytics, Skills Scanning.• Development:o Making use of the approved tools by the organization, build end to end solution and implement the methodology in the tools to get desired output.o Worked on tools like Qualtrics, Tableau, EFS by Tivian and designed Deloitte proprietary Surveys and also created custom solutions to get data in a desired format to help create dashboards on Tableau.o My core expertise is UI/UX design, using HTML, CSS, JavaScript. I also handle teams who do visualizations, QA, and Product Development.o My role also requires me to handle client experience related activities like Debriefs, converting feedback into future development activities. • Delivery: o As a Delivery Lead manage vendor relationship, manage leadership expectations, and come up with optimal pricing models, low-cost high return solutions and team combinations.o Do Demo’s to potential clients and make them understand the richness of data comes as outcome, which enables them to take informed decisions.o Train the sales team on the developed solution so that they equipped with knowledge to sell better in the market. Get involved in pre-sales activities and enable them to sell custom solutions as well.o Based on scope of the project, tailor the existing solutions to deliver the best experience to clients and to attain desired results.o Handle client experience related activities like Debriefs, converting feedback into future development activities Show less

  • Senior Consultant

    May 2021 - now

  • Consultant

    Apr 2019 - May 2021

  • Senior Analyst

    Sept 2017 - Mar 2019

  • Knowledge Management Analyst

    Nov 2014 - Aug 2017