
Hemant Balsara
Customer Executive

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About me
Head Leasing / Business Development
Education

N.I.M
2008 - 2009Master of Business Administration (MBA) Marketing
NIM
2006 - 2008Master of Business Administration (M.B.A.) Marketing & Finance Management A
University of Mumbai
1989 - 1994Bachelor of Commerce (B.Com.)
Experience

PepsiCo
Mar 1997 - Oct 2002Customer ExecutiveVolume Responsibilities To coordinate and achieve sales objective for the assigned territory To draw up the route plan for the route salesmen and optimize coverage cost effectively Effectively implement any sales promotional, merchandising and advertising programs as specified and assigned for the specified territoryInfrastructure responsibilities To maintain/ increase number of distribution vehicles time to time To appoint sub channel partners (sub distributors) taking into consideration the feasibility levels To update the outlet base through periodic census To increase the customer base through new lead generationSGA / Signage Responsibilities To plan and monitor the placement of SGA and signage in designated area To track the value generated by the placement of asset through coordination of Trainee Sales Exe/ Sales Promoters/ Sales Man To monitor and maintain the purity, cleanliness, visibility and smooth functioning of SGA / VisicoolersKey Account Management Responsible for key account (multiplex, malls, fine dines, clubs, educational institutions) business development, volume generation, merchandising, activations, customer relationship and driving marketing support functions Data analysis, volume trend tracking of ours as against competition Planning and implementing sales related consumer offers Show less

Idea Cellular Ltd
Oct 2002 - Aug 2003Sr. Executive PrepaidChannel Management Managing team of 13 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure that credit policies of the company are implemented and closely monitor channel partners/customers outstanding amount if any and ROI analysis for the trade partners. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent trade visits. Close watch on channel partners stock level of Sim cards, Easy recharge & Recharge coupons for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

Airtel
Aug 2003 - Feb 2006Territory ManagerLooking after Prepaid as well as Post Paid business in assigned territoryPeople management Handling Team of direct reporties of 4 DMRs & 3 RCC’s of Postpaid ARC show room. To provide leadership, motivation and control to the team for achieving the desired goals To evaluate the performance and professional skills of the team to recommended training, hiring and dehiring needs To recruit, train and provide motivational inputs to Direct Market Representatives n sales promoters time to time Provide infield training to sales team and periodic performance evaluationChannel Management Managing team of 8 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure that credit policies of the company are implemented and closely monitor channel partners/customers outstanding amount if any and ROI analysis for the trade partners. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent trade visits. Close watch on channel partners stock level of Sim cards, Easy recharge & Recharge coupons for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

Reliance Communications
Feb 2006 - Mar 2007Zone ManagerChannel Management Managing team of 10 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent visits at web world express & mini ciu Close watch on channel partners stock level of FWP, MOBILE HANDSETS & GSK for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

ICICI Prudential Life Insurance Company Limited
Mar 2007 - Feb 2009Area Manager Handling Team of 12 UM,s and there advisors. To provide leadership, motivation and control to the team for achieving the desired goals & training them at regular intervals. Recruiting & Selection of Unit Managers & Agent Advisors. Planning & Strategizing the given goals

Bajaj Allianz Life Insurance
Feb 2009 - Dec 2009SR. Branch ManagerHandling Team of 10 Sales Managers and there Agent Advisors To provide leadership, motivation and control to the team for achieving the desired goals & training them at regular intervals Recruiting & Selection of Sales Managers & Agent Advisors Planning & Strategizing the given goals
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Loop Mobile India (P) Ltd
Dec 2009 - May 2014Cluster Head Responsible for rolling out COCO & FOFO retail outlets in entire Mumbai. I am responsible for indentifying property in suitable area & setting up retail outlet as per company layout. To monitor the setup of complete retail outlet in terms of interiors, internal & external branding, stocks & inaugural activities To ensure business profitability of both COCO and FOFO retail outlets. To report on competitive activities, trends and developments and accordingly plan appropriate activities to counter the same. Have developed strong network of brokers, interior decorators & event management vendors for superior rollouts of retail outlets. In last financial year i have launched 16 retail outlets & this year till date 3. Periodic review & appointment of new COCO & FOFO retail outlets as and when required. Show less

SYSKA Gadget Secure
May 2014 - Apr 2015Branch ManagerPeople Management Handling Team of 3 ASM, 5 TL’s, 15 Executives & 5 Distributors in assigned territory. To provide leadership, motivation and control to the team for achieving the desired goals. To evaluate the performance and professional skills of the team. To recruit, train and provide motivational inputs to sales team time to time. To ensure business profitability of both company as well as Distributor in terms of Gadget & Accessories sales & Quality after sales service. Volume Responsibilities To co-ordinate and achieve sales objective for the assigned territory. To draw up the route plan for the route salesmen and optimize coverage cost effectively. Drive primary & secondary targets for the assigned territory. To update the outlet base through periodic census. Responsible for key account business development, volume generation, merchandising, activations, customer relationship and driving marketing support functions. Data analysis, volume trend tracking of ours as against competition. Planning and implementing sales related consumer offers. Show less

Tata Tele Business Services
Apr 2015 - Apr 2017ZSM - Branded RetailPeople management Handling Team of ASM & Store / Shop Managers. Handling Retail Stores across Mumbai. To provide leadership, motivation and control to the team for achieving the desired goals. To evaluate the performance and professional skills of the team. To recruit, train and provide motivational inputs to sales team time to time. To ensure business profitability of both company as well as channel partners in terms of postpaid / prepaid Sales, quality customer service and audits at retail touch points. Rollout Management Responsible for indentifying property for COCO & FOFO outlet in suitable area & setting up retail outlet as per company layout. To monitor the setup of complete retail outlet in terms of Interiors, IT setup, Internal & external branding, Inventories & Inaugural activities. Recruiting required staff for new outlet and ensure their proper training before inauguration of store. To ensure business profitability of both COCO and FOFO retail outlets. To report on competitive activities, trends, developments and accordingly plan appropriate activities to counter the same. Have developed strong network of brokers, interior decorators & event management vendors for superior rollouts of retail outlets. Setting up SIS to generate additional revenue for the retail outlets. Periodic review & appointment of new COCO & FOFO retail outlets as and when required. Show less

Okwu India Pvt Ltd
Jul 2017 - Nov 2018State HeadDistribution Management Responsible for Mumbai & Gujarat Channel & Distribution Sales network. Promoting the new schemes and offers in the market. Regularly maintaining the focus on KRO for maximum business generation through Relationship building. Regularly arranged marketing training for all Distributors and key retailer counters. Handling Mumbai circle team and regularly motivated to focus on sales. New Distributor Appointment as per company target and business potential. Constant focus on increasing new outlet in market.Team Management Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets. Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations. Handling Team of Sales Manager, ASM & TSM level’s and ensuring the Best outcome through them. Show less

High Street Leasing
Apr 2019 - May 2022Business Head-Responsible for identifying commercial properties suitable for retail brands to open their new retail store in their respective region.- Retail Property Search Management- Market mapping & finding new avenues for retail expansions in Metros/Tier2 & Tier3 cities- Coordinating with key channels like the company BD team, Property developers, Land Lords, and Project consultants.- Location & catchment analysis of new store locations before proposing it to respective brands.- Negotiating, Acquiring & finalizing new properties.- Liaising legal due diligence & paperwork involved in signing & acquiring the proposed property. Show less

Beyond Squarefeet™ Advisory Pvt. Ltd.
Jun 2022 - Mar 2023Senior Manager - LeasingHandle Leasing of Mandated Malls, on a pan India basis across Metros, Tier I, Tier II and smaller towns too.

Carnival Realty
Mar 2023 - Oct 2023Assistant General Manager - Leasing & BDHeading Leasing and Business Development for upcoming malls across pan India

R-Tech Group
Nov 2023 - nowAssistant Vice President - LeasingHeading leasing of upcoming Malls & High Street projects at R-tech Group
Licenses & Certifications

Management Development Program (NMIMS)
Languages
- guGujarati
- hiHindi
- maMarathi
- enEnglish
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