Hemant Balsara

Hemant Balsara

Customer Executive

Followers of Hemant Balsara10000 followers
location of Hemant BalsaraMumbai, Maharashtra, India

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  • Timeline

  • About me

    Head Leasing / Business Development

  • Education

    • N.I.M

      2008 - 2009
      Master of Business Administration (MBA) Marketing
    • NIM

      2006 - 2008
      Master of Business Administration (M.B.A.) Marketing & Finance Management A
    • University of Mumbai

      1989 - 1994
      Bachelor of Commerce (B.Com.)
  • Experience

    • PepsiCo

      Mar 1997 - Oct 2002
      Customer Executive

      Volume Responsibilities To coordinate and achieve sales objective for the assigned territory  To draw up the route plan for the route salesmen and optimize coverage cost effectively Effectively implement any sales promotional, merchandising and advertising programs as specified and assigned for the specified territoryInfrastructure responsibilities To maintain/ increase number of distribution vehicles time to time To appoint sub channel partners (sub distributors) taking into consideration the feasibility levels To update the outlet base through periodic census To increase the customer base through new lead generationSGA / Signage Responsibilities To plan and monitor the placement of SGA and signage in designated area To track the value generated by the placement of asset through coordination of Trainee Sales Exe/ Sales Promoters/ Sales Man To monitor and maintain the purity, cleanliness, visibility and smooth functioning of SGA / VisicoolersKey Account Management Responsible for key account (multiplex, malls, fine dines, clubs, educational institutions) business development, volume generation, merchandising, activations, customer relationship and driving marketing support functions Data analysis, volume trend tracking of ours as against competition Planning and implementing sales related consumer offers Show less

    • Idea Cellular Ltd

      Oct 2002 - Aug 2003
      Sr. Executive Prepaid

      Channel Management Managing team of 13 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure that credit policies of the company are implemented and closely monitor channel partners/customers outstanding amount if any and ROI analysis for the trade partners. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent trade visits. Close watch on channel partners stock level of Sim cards, Easy recharge & Recharge coupons for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget  To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

    • Airtel

      Aug 2003 - Feb 2006
      Territory Manager

      Looking after Prepaid as well as Post Paid business in assigned territoryPeople management Handling Team of direct reporties of 4 DMRs & 3 RCC’s of Postpaid ARC show room. To provide leadership, motivation and control to the team for achieving the desired goals To evaluate the performance and professional skills of the team to recommended training, hiring and dehiring needs To recruit, train and provide motivational inputs to Direct Market Representatives n sales promoters time to time Provide infield training to sales team and periodic performance evaluationChannel Management Managing team of 8 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure that credit policies of the company are implemented and closely monitor channel partners/customers outstanding amount if any and ROI analysis for the trade partners. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent trade visits. Close watch on channel partners stock level of Sim cards, Easy recharge & Recharge coupons for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget  To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

    • Reliance Communications

      Feb 2006 - Mar 2007
      Zone Manager

      Channel Management Managing team of 10 Channel partners Periodic review & appointment of new channel partners as & when requiredControl and Monitoring To review and monitor daily/ weekly and monthly activity reports. To ensure business profitability of both the company and the channel partners. To report on competitive activities, trends and developments and plan appropriate activities to counter the same. Ensure in outlet merchandising standards through frequent visits at web world express & mini ciu Close watch on channel partners stock level of FWP, MOBILE HANDSETS & GSK for smooth sales. Market Share and Revenue To ensure consistent growth of market share viz a viz revenue expansion To plan trade schemes time to time for greater penetration from the given budget  To ensure proper product mix for greater revenue earning as well as market share gain Periodic and intime expansion of channel down the line to have edge over competition Show less

    • ICICI Prudential Life Insurance Company Limited

      Mar 2007 - Feb 2009
      Area Manager

       Handling Team of 12 UM,s and there advisors. To provide leadership, motivation and control to the team for achieving the desired goals & training them at regular intervals. Recruiting & Selection of Unit Managers & Agent Advisors. Planning & Strategizing the given goals

    • Bajaj Allianz Life Insurance

      Feb 2009 - Dec 2009
      SR. Branch Manager

      Handling Team of 10 Sales Managers and there Agent Advisors To provide leadership, motivation and control to the team for achieving the desired goals & training them at regular intervals Recruiting & Selection of Sales Managers & Agent Advisors Planning & Strategizing the given goals

    • Loop Mobile India (P) Ltd

      Dec 2009 - May 2014
      Cluster Head

       Responsible for rolling out COCO & FOFO retail outlets in entire Mumbai. I am responsible for indentifying property in suitable area & setting up retail outlet as per company layout. To monitor the setup of complete retail outlet in terms of interiors, internal & external branding, stocks & inaugural activities To ensure business profitability of both COCO and FOFO retail outlets. To report on competitive activities, trends and developments and accordingly plan appropriate activities to counter the same. Have developed strong network of brokers, interior decorators & event management vendors for superior rollouts of retail outlets. In last financial year i have launched 16 retail outlets & this year till date 3. Periodic review & appointment of new COCO & FOFO retail outlets as and when required. Show less

    • SYSKA Gadget Secure

      May 2014 - Apr 2015
      Branch Manager

      People Management  Handling Team of 3 ASM, 5 TL’s, 15 Executives & 5 Distributors in assigned territory. To provide leadership, motivation and control to the team for achieving the desired goals. To evaluate the performance and professional skills of the team. To recruit, train and provide motivational inputs to sales team time to time. To ensure business profitability of both company as well as Distributor in terms of Gadget & Accessories sales & Quality after sales service. Volume Responsibilities To co-ordinate and achieve sales objective for the assigned territory.  To draw up the route plan for the route salesmen and optimize coverage cost effectively. Drive primary & secondary targets for the assigned territory. To update the outlet base through periodic census. Responsible for key account business development, volume generation, merchandising, activations, customer relationship and driving marketing support functions. Data analysis, volume trend tracking of ours as against competition. Planning and implementing sales related consumer offers. Show less

    • Tata Tele Business Services

      Apr 2015 - Apr 2017
      ZSM - Branded Retail

      People management Handling Team of ASM & Store / Shop Managers. Handling Retail Stores across Mumbai. To provide leadership, motivation and control to the team for achieving the desired goals. To evaluate the performance and professional skills of the team. To recruit, train and provide motivational inputs to sales team time to time. To ensure business profitability of both company as well as channel partners in terms of postpaid / prepaid Sales, quality customer service and audits at retail touch points. Rollout Management Responsible for indentifying property for COCO & FOFO outlet in suitable area & setting up retail outlet as per company layout. To monitor the setup of complete retail outlet in terms of Interiors, IT setup, Internal & external branding, Inventories & Inaugural activities. Recruiting required staff for new outlet and ensure their proper training before inauguration of store.  To ensure business profitability of both COCO and FOFO retail outlets. To report on competitive activities, trends, developments and accordingly plan appropriate activities to counter the same. Have developed strong network of brokers, interior decorators & event management vendors for superior rollouts of retail outlets. Setting up SIS to generate additional revenue for the retail outlets. Periodic review & appointment of new COCO & FOFO retail outlets as and when required. Show less

    • Okwu India Pvt Ltd

      Jul 2017 - Nov 2018
      State Head

      Distribution Management Responsible for Mumbai & Gujarat Channel & Distribution Sales network. Promoting the new schemes and offers in the market. Regularly maintaining the focus on KRO for maximum business generation through Relationship building. Regularly arranged marketing training for all Distributors and key retailer counters. Handling Mumbai circle team and regularly motivated to focus on sales. New Distributor Appointment as per company target and business potential. Constant focus on increasing new outlet in market.Team Management Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets. Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations. Handling Team of Sales Manager, ASM & TSM level’s and ensuring the Best outcome through them. Show less

    • High Street Leasing

      Apr 2019 - May 2022
      Business Head

      -Responsible for identifying commercial properties suitable for retail brands to open their new retail store in their respective region.- Retail Property Search Management- Market mapping & finding new avenues for retail expansions in Metros/Tier2 & Tier3 cities- Coordinating with key channels like the company BD team, Property developers, Land Lords, and Project consultants.- Location & catchment analysis of new store locations before proposing it to respective brands.- Negotiating, Acquiring & finalizing new properties.- Liaising legal due diligence & paperwork involved in signing & acquiring the proposed property. Show less

    • Beyond Squarefeet™ Advisory Pvt. Ltd.

      Jun 2022 - Mar 2023
      Senior Manager - Leasing

      Handle Leasing of Mandated Malls, on a pan India basis across Metros, Tier I, Tier II and smaller towns too.

    • Carnival Realty

      Mar 2023 - Oct 2023
      Assistant General Manager - Leasing & BD

      Heading Leasing and Business Development for upcoming malls across pan India

    • R-Tech Group

      Nov 2023 - now
      Assistant Vice President - Leasing

      Heading leasing of upcoming Malls & High Street projects at R-tech Group

  • Licenses & Certifications

    • Management Development Program (NMIMS)