
Adnan Khan
Customer Support Engineer

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About me
CCNA R&S |HCIP R&S|NSE 2 | Ms AZ-104 | VMTSP 2021| HCPP-IP |HWPA WI-FI 6|
Education

Board of Technical Education Peshawar KPK
-DIT (Diploma Information Technology ) Computer Science Diploma 1164/1400
Abdul Ali Khan Degree College Charsadda
-Bachelor's degree Computer Science 1st
S.P School and College Charsadda
-Intermediate Computer Science 1st
G.H.S.S Ibrahim zai charsadda pakistan
-Matriculation Computer Science 1st
Bacha Khan University Charsadda, Pakistan
-BCS Bachelor of computer Science Computer Science 377/550
Abasyn University
-Master of Philosophy - MPhil in Computer science Computer Science 3.0/4.0
Bacha Khan University Charsadda, Pakistan
-MCS Computer Science 3.53/4.0
Experience

IBL-Unisys
Jan 2016 - Jun 2022Customer Support Engineer- Responsible of day-to-day installations, implementation of clients’ networks.- Prepare technical studies, prepare plans, and recommend network solutions to support network expansion.- Network security systems, Wireless, Ip Telephony installation, implementations, and configurations.- Responsibility for analyzing and understanding the existing technology infrastructure of the client.- proactively suggest changes and up-gradations about new technologies.- Responsible for Network Devices Routers, Switches, Firewall installtion and configuration.- Resposible for customer support of Network and system issues and give timely response.- Rack and Stack of Servers, Routers, Switches, Firewalls etc- Responsible for customer support of Printronix (P5k, P7k, P8k) installation, Configuration and troubleshooting.- Customer support in existing network issues of LAN, WAN etc. Weniger anzeigen

Special Branch - IT Department
Jan 2022 - nowNetwork System EngineerComplete Management of MIS (Management Information System) and monitoring of whole province- Responsible for Support to all site client’s and taking remote support session for resolving the issue.- Responsible of day-to-day installations, implementation of clients’ networks.- Prepare technical studies, prepare plans, and recommend network solutions to support network expansion.- Network security systems, Wireless, IP Telephony installation, implementations, and configurations.- Repair and maintain the whole department laptops, Computer PC, Printers, Scanners, WIFI- SolarWinds Network Monitoring Tool (Monitoring and Reporting, Analyzing Requirements, Designing, Implementing, Maintaining andsupporting infrastructure.- Support of LAN, WAN sites Networks, Create and configure tunnels Weniger anzeigen
Licenses & Certifications
- View certificate

System Engineer Core Client credential 2021
Dell TechnologiesJun 2021 - View certificate

HCIP ( Routing & Switching)
HuaweiApr 2021 - View certificate

VeeaM Sales Professional 2021
Veeam SoftwareMay 2021 
Huawei Pre-Sales WLAN WI-FI 6
HuaweiJun 2021- View certificate

System Engineer MidRange Storage credential 2021
Dell TechnologiesJun 2021 - View certificate

HCIA (Routing & Switching)
HuaweiApr 2021 - View certificate

Fortinet Network Security Expert Level 1: Certified Associate
FortinetApr 2021 
HCPA-IP Network (Pre-Sales)
HuaweiJun 2021
CCNA (Routing & Switching)
CiscoMar 2021
Microsoft Azure Administrator certification
MicrosoftDec 2020
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