Aruemhye Moss

Experience

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  Raising Cane's Chicken Fingers

  Dec 2018 - Jun 2020

  Cashier

  * Efficiently processed transactions for approximately 200 customers per shift with a 99% accuracy rate, demonstrating high proficiency in fast-paced, high-volume environments.* Contributed to a significant 20% increase in average order size through strategic upselling techniques, which also led to a monthly revenue increase of 15%.* Played a pivotal role in achieving a customer service satisfaction rating of 98%, based on direct feedback and follow-up surveys, reflecting superior customer engagement and problem resolution skills. Show less

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  ARMY & AIRFORCE EXCHANGE SERVICE - AAFES

  Sept 2020 - Apr 2023

  Barista

  *Efficiently managed inventory and restocked supplies, ensuring the availability of essential items during high-demand periods and reducing downtime by 30%.*Actively supported shift leaders and management in operational duties during critical staff shortages, helping to maintain service continuity and team morale.*Contributed to a customer service team that consistently achieved a 95% positive feedback rating by delivering prompt and friendly service under pressure.*Maintained top-notch customer service, contributing to a store-wide 95% positive feedback rating. Show less

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  STAAR TECH

  Jan 2023 - Feb 2023

  Marketing Intern

  * Led a targeted market research initiative that analyzed competitive offerings, contributing to a campaign that saw a 15% increase in customer engagement.* Supported the development and distribution of marketing materials, enhancing promotional strategies across digital and traditional platforms.* Organized and streamlined data within the CRM system, improving accessibility and utility for ongoing marketing strategies.*Developed and executed targeted B2B marketing strategies that increased business client engagement and improved partnership networks. Show less