Experience

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  Bureau of workers compensation

  Jan 1994 - Jan 1995

  Information systems intern

  Supported thousands of desktop PCs throughout Ohio.

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  Franklin international

  Jan 1995 - Jan 1997

  Pc support specialist

  Responsible for all PC hardware and software operations, standards, and procedures and performed intermediate network administration.

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  Sarcom

  Jan 1997 - Jan 2000

  Systems engineer

  Professional services systems engineer that consulted on several large, complex accounts. Overall responsibility for customer's technology needs, including maintenance, upgrades, training, and vendor relationships.Managed several major migrations, including Sarcom's internal network and messaging systems.• Earned Microsoft Certified Systems Engineer certification for Windows NT 4.0 and Exchange 5.5.• Achieved Customer Satisfaction Award for excellent going above and beyond the call of duty. Show less

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  Ikon office solutions

  Jan 2000 - Jan 2005

  Senior information systems engineer

  Supervised a team of infrastructure engineers for network and server administration in a seven state region with over 3000 users.Maintained Windows servers with various functions. Migrated production resource domain to Active Directory, consolidating several rogue domains along the way.Configured and installed all regional Cisco switches and routers. Local contact for all regional WAN issues and upgrades. Managed the technology portion of dozens of real estate projects, transitioning all IT services and infrastructure for any facility and coordinating cabling and telecom vendors with construction and remodeling.Consolidated the Minneapolis and Columbus data centers, migrating all services and hardware to appropriate locales.• Earned Microsoft Certified Systems Engineer for Windows Server 2003 Show less

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  Ibeam solutions

  Jan 2005 - Jan 2006

  Network engineer

  Installed and maintained several small business networks throughout central Ohio.Supported Cisco routers and firewalls, SonicWall firewalls, and dozens of Windows servers in various environments.Maintained and upgraded the IT infrastructure of iBeam’s corporate network.

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  Information control corporation

  Jan 2006 - Jan 2009

  Systems engineer

  Omnicare (Client) – Project Team LeadManaged multiple teams of support staff in the field to upgrade hardware, configure software and rollout a new system across the United States, often relaying complex IT concepts to laypeople to complete the assignments.Resource Interactive (Client) – Level II Network Administrator. Supervised the helpdesk duties for a growing digital advertising firm composed primarily of software developers and creative personnel. Administration of the production and development environments, consisting of both Windows and Linux virtualized servers, an iSCSI SAN, and a robust Cisco network. Moved the dev and stage environments from headquarters to a hosting facility. Show less

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  Igs energy

  Jan 2009 - Mar 2015

  Senior infrastructure engineer

  Evolved the IT infrastructure to support the growth of IGS Energy from a local mid-sized business with 120 employees to an industry leader with over 500 employees. This involved planning and implementing the expansion of data center facilities and responsibilities from a small business park building to a state-of-the-art in-house data center, coupled with an off-site disaster recovery facility and a multi-site VDI installation.Engineered and administered IGS's robust development and production environments consisting of 300+ virtualized Windows servers. Automated many daily procedures and developed a Powershell application that vastly improved the new hire process.• Earned Microsoft Certified IT Professional certification for Windows Server 2008• Earned VMware Certified Professional for vSphere 5.5 Show less

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  Vmware

  Apr 2015 - Oct 2018

  Quality engineer

  Measurements and OptimizationIdentified pain points of VMware's products by evaluating particular measurements and analyzing the impact of those valuations. Recommended creative alternatives to the current paths and compared the Time-to-Value of each option. Worked to evolve this very popular internal startup to expand into every product and procedure.VMware Validated DesignCreated, maintained, and validated many of the processes and documentation inclusive in every VMware Validated Design, resulting in reduction of the average installation time of the Software Defined Data Center from 18 weeks to 2 weeks or less. The VVD has been downloaded thousands of times and is the standard for the professional services organization's implementation of the SDDC, winning over 100 new installations due to its inclusion. Show less