Michelle Koh

Experience

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  Temasek Polytechnic

  May 2009 - Jul 2010

  Management Support Officer, Human Resources

  • Executed administrative duties and data entry activities• Performed any ad-hoc duties assigned by Supervisor/Director• Prepared contracts, appointment letters, and cover letters for candidates.• Organized interview folders for the interview panels• Screening of candidates’ resumes. Arrange for interviews. Offering contracts to candidates• Attend to any issues regarding contracts. Updating employees’ contracts details and other status• Calculation of claims for medical/dental. Calculating of payroll before submitting to the Finance department Show less

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  Words N Actions

  Aug 2010 - Nov 2010

  Recruiter

  • Oversaw the recruitment and training of new consultants • Create, edit and post advertisements to job portals such as Jobstreet.com• Maintaining existing clientele portfolio• Perform thorough interviewing, screening, and selection processes• Conduct job match between candidates' profiles and clients' requests• Liaising and coordinating with clients and candidates for interviews• Conduct frequent follow-up on selections, interviews, employment status, contract expiry etc.• Prepared contracts for candidates, and agreements for clients• Offering contracts to candidates and brief them on their payroll procedure• Meeting up with clients and candidates to build and maintain positive relationship• Coordinating with the HR Managers/Hiring Managers to sign agreements/invoices• Full spectrum of payroll for all employees (approx 100) based on monthly submission of time sheets• Prepare and generate all invoices to clients, and payment vouchers, cheques for all accounts payable;• Input of all accounts receivables and monthly bank reconciliation;• Calculating and administrating timesheets, claims, CPF, IR8A, payslip, invoice etc.• Enter and maintain employee’s database, deployment chart, IR8A, annual medical leave etc.• Conducting reference check. Performed any ad-hoc duties assigned by Manager Show less

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  Manulife Singapore

  Dec 2010 - Apr 2014

  • Full spectrum of payroll, monthly payroll processing (reports, CPF, monthly reconciliation, government claims, e-payslips, cheque payments etc), and bonus processing and tax matters for all employees in the Singapore and Regional Office• Full life cycle for expatriate management (EP, Housing, Repatriation support, payroll, tax etc.)• Assist in annual Salary Review exercise, Salary Forecasting & Planning, Comp & Benefit surveys• Manage merit increase, salary adjustment, promotion for key persons upon the request• Source and maintain employee benefits programmes (group PA, group term insurance, workmen’s compensation, group hospitalization & surgical programme, SATA Heart & Chest Insurance). Benefits admin include regional programmes• Monitor and investigate staff medical claims to ensure they are in keeping with company’s medical policies• Periodic review of company’s panel of doctors such as service quality, consultation fees, responding to staff’s feedback on panel, etc.• Club membership administration (new, transfer, termination, records)• Acts as administrator for Amex Card and Company’s panel of doctors• Assist in developing HR policies relating to benefits• Maintain staff personal files/records and ensuring confidentiality• Administer exit clearance for resigned staff, conduct exit interview, compile and report summarized• Plan, organize and manage all HR activities (staff meeting, recreational activities etc)• Involved in staff welfare, recreational and engagement activities such as company events, awards and logistics• Assist the effective operation of the Company’s legal functions, including compliance in government regulations, labour and employment law Show less • Was in the project and UAT team involved in setting up Taleo as the main and only recruitment system. Successfully implemented Taleo in a year and promoted use of Taleo to managers and employees within 3 months. Also, effectively introduced employee referral scheme and decreased overall recruitment costs.• Full-cycle recruitment for all positions in the Singapore and Regional office; from sourcing, qualifying, interviewing through to negotiation of offers, to fill open requisitions in a timely fashion (Create, Edit and Post advertisements via Taleo, Perform thorough screening, and selection processes, job-matching applicant's profiles with current vacancies)• Partnering with hiring managers and Division Directors in the identification of qualified applicants and hiring recommendations where appropriate• Ownership of selection and development strategy for Internships and/or Graduate Recruitment• Conduct frequent follow-up on selections, interviews, employment status, contract expiry etc.• Ensure all work permits for foreign staff are obtained and complied with Manpower and Immigration Acts.• Entire new hire life cycle (Conducting character interview, Prepare and offer contracts, Conduct checks and personality tests for candidates, Preparation of new hire’s Pfile etc.)• Administer exit clearance for resigned staff, conduct exit interview, compile and report summarized• Assisted in manpower reports and surveys• Quarterly review of recruitment and HR processes and work on improvements in HR procedures• Involved in Staff Welfare such as company events, awards and other benefits, and logistics for training and all other company events Show less • Main focus was the Workday project. (Developed test scripts, UAT, and the delivering, implementation and promoting the use of the system to all employees)• Assist in monthly payroll processing, CPF, monthly reconciliation, e-payslips• Maintain employee benefits programmes (group PA, group term insurance, workmen’s compensation, group hospitalization & surgical programme, SATA Heart & Chest Insurance). Benefits admin include local and regional programmes• Acts as administrator for Amex Card• Maintain staff personal files/records and ensuring confidentiality• Assist in all HR activities (staff meeting, recreational activities etc)• Assist in the logistics for training, invigilate LOMA exams• Fully in charge of all recreation/wellness activities such as awards, D&D, other events etc.• Backup for recruitment manager• Backup for training manager Show less

  • Human Resource Generalist

    Jun 2013 - Apr 2014

  • Talent Acquisition

    Aug 2012 - Sept 2013

  • Human Resource Executive

    Dec 2010 - Aug 2012
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  Messier Services Asia (SAFRAN)

  Apr 2014 - Jan 2016

  Human Resources Business Partner

  HR Business Partner and Learning & Development (Nov 2014 to Jan 2016)• Design and develop learning solutions to achieve L&OD objectives and coordinate required training to the Singapore office and Share Services entities• Develop and implement L&D policies and procedures that best reflect industry practices with alignment to business needs• Plan and manage training budget and spent; liaise with government on grants.• Facilitate New Hire Orientation Program• Develop, implement and manage staff welfare, recreational and engagement activities - including company events• Conduct employee engagement surveys and shareback the results with management and staff• Review and manage risks between the company and HR department• Process optimisation & project management: Understanding and identifying process gaps to define and develop project plans• Work closely with internal/external teams to lead in continuously improving HR policies and practices for transformation, covering strategy and HR Process Reengineering• Manage all HR audits and actively participate in regional and global initiativesHR Ops (Apr 2014 to Apr 2015)• Provide ongoing advisory to employees, managers and other shared services entities on HR related issues• Work closely with local/overseas Institutes of Higher Learning, Student Associations etc. on Scholarships, Internships and/or Graduate Recruitment• Manage C&B system/policy including salary, benefits and bonus plan. • Manage merit increase, salary adjustment, promotion• Monitoring of HR admin, overseeing C&B and HR policies to ensure compliance within the local statutory requirementsPayroll (Apr 2014 to Jun 2015)• From Apr 2014 to Oct 2014, full spectrum of monthly payroll processing (CPF, reports, government claims, payslips, cheques etc), bonus processing • Act as payroll checker from Nov 2014 to Jun 2015 Show less

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  MOH Holdings Pte Ltd (Singapore)

  Jan 2016 - Mar 2021

  Leadership & Organisational Development, Employee Engagement

  Staff Engagement, Employee Experience, Corporate Planning, Organisational Development - Drive efforts to build organisation identity, strengthen core values and sustain organisation culture- Drive and manage staff engagement and experience - including running health screening, surveys and milestone programmes- Manage the Social Committee planning and running welfare/well-being events and activities for staff including lunch talks, sports sponsorship and other wellness activities etc.- Engage and seek feedback from different stakeholder groups across organization at different levels using multiple platforms such as surveys and focus groups.- Partner closely with Divisions to work on their workplans to be delivered to the senior management and the Board. - Organise organisation-wide events such as Townhall, Family Day, Company Lunch etc. Show less

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  Land Transport Authority (LTA) Singapore

  Mar 2021 - now

  Deputy Manager, Employee Engagement

  Employee Engagement, Employee Experience, Internal Communications, Employer Branding, Employee Engagement Survey