Derrick D'Souza

Experience

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  IBM New Zealand Limited

  Jan 1988 - Jan 2002

  Senior Analyst Programmer

  Key Responsibilities:• Support Telecom New Zealand. • Design, Develop and test code.• Design and Project Lead on various enhancement projects. • Review code, mentor and coach. Achievements:• Design and lead medium size projects within 1 year of joining IBM. • Assumed SME role in the billing and discounting capabilities.• Achieved year on year “excellent” performance rating.

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  Centurion Bank Limite

  Jan 1993 - Jan 1995

  Senior Analyst Programmer

  Key Responsibilities:• Customization and enhancements of the Kapiti Banking System (Equation 3). • Set up Business and system parameters. "MIDAS KAPITI".• Integrate 2 databases on 2 separate AS/400's in 2 different locations which were updated by similar applications.Achievements:• Lead the initiative to integrate two instances of the application (2 branches) into a single system. • Deployed systems and processes for this start up bank which quickly expanded into 7 branches within 6 months. Show less

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  THE BRITISH BANK OF THE MIDDLE EAST

  Jan 1995 - Jan 1997

  Senior Analyst / Programmer

  Systems Analyst/ProgrammerKey Responsibilities:• Ongoing application maintenance and enhancements for the HUB and MEFCO applications.• Perform Core Upgrades of the HUB system. • Performing core upgrades, maintenance and support for 7 international sites.Achievements:• Independently support 7 international sites after hours which was a very challenging feat considering different time zones. • Sole in-charge of developing and maintaining the hire purchase system

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  ANZ Bank Limited

  Jan 1997 - Jan 1998

  Senior Programmer / Analyst

  Key Responsibilities:• Develop code to introduce a new module to handle foreign currency transactions from the retail branches to the back-end system.• Ongoing enhancements to the Saturn Project.Achievements:• Clean and error-free code developed to satisfy project needs.• Sole responsibility for post implementation support of the project deliverables.

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  HP

  Jan 2002 - Jan 2011

  Systems Designer

  Architect / Senior Designer – Billing capability at TCNZ.Key highlights:- Lead Telecom’s logical separation initiative of its core provisioning and billing application to its successful outcome on time and under budget (Tech lead / Architect). This was a bug free implementation.- Lead an initiative at Fortis Bank Amsterdam to design a more efficient and highly scalable solution to its core “Options” clearing system (Tech lead / Architect)- Achieved excellence rating year on year with promotions.- Promoted to team leader of a high performing team. - Lead from the front on behalf of EDS/HP on any billing issues impacting Spark. Key Responsibilities:• Requirements Determination .• Support Telecom New Zealand – Operational. • Design, Develop and test code.• Review design/code and test artifacts. – Quality Assurance.• Design and Project Lead on various enhancement projects. • Mentor, coach and code review. • Act as successor for Team Manager when on Annual Leave – resource allocation/prioritizing/customer interfacing• Architect - Telecom’s Logical Seperation initiative.• Architect –Fortis Bank Amsterdam.Achievements:• Achieved excellence rating year on year with promotions.• Promoted to team leader of a high performing team. • Architect - Lead Telecom’s logical separation initiative of its core provisioning and billing application to its successful outcome. On time and under budget.• Architect – lead an initiative at Fortis Bank Amsterdam to design a more efficient and highly scalable solution to its core “Options” clearing system. • Responsible for and ensured the stability and reliability of Spark’s core billing system. • Be the face of EDS/HP on any billing issues impacting Spark. Show less

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  Spark New Zealand

  Feb 2011 - Oct 2017

  Application Development Manager

  Key Highlights : - I took ownership of the billing transformation programme (Phase 2) and led the implementation of the outcomes, saving approximately $1.5M in costs and shaving 9 months of the revised delivery plan.- I lead the team through many restructure cycles ensuring continued excellence of delivery & support whilst taking measures to minimise the impacts to the morale of the team. - I assumed ownership of the bespoke procurement tool and rebuilt the team supporting the business and the system.- I developed a few leaders who are currently in various leadership positions. Management and Leadership • Leading, influencing, empowering teams of application specialist, architects and designers. • Influencing a growth mindset and a results driven culture.• Influencing skill development through coaching and mentoring. • Performance management, remuneration setting, serious conduct and disciplinary proceedings.• Resource planning and assignment.• Managing, leading and supporting large scale and complex billing and financial systems. • Managing and leading large and complex project initiatives to their successful outcomes on time and budget. • Managing 3rd party deliverables• Influencing and inspiring major IT transformation initiatives. Leading by example, servant leadership.Delivery• Product delivery – Manage Expectations vs Priorities. Influence/implement “quick to Market” strategies. • Service delivery, SLA management, incident management, problem management.• Resource development and Management aligning to future business needs. • Site Reliability and integrity of highly critical production and non-production environments. • Developing and implementing business process methodologies and continuous improvement processes. • Financial management of operational budgets for the support and maintenance of applications. • Operational responsibility for ensuring the stability and integrity of business-critical applications Show less

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  Tenzing Management and Technology Consultants

  Apr 2018 - now

  Products Development/ Delivery Leader and Program Lead.

  I was inducted into the leadership team of a major transformation programme to guide the programme in its endeavor to achieve its key milestones. A multi-year programme of work with a capital funding in excess of 175 Million. Key highlights :- I orchestrated the first major release by the programme in the first 12 months of my tenure. This instilled renewed confidence in the programme, ensured further Government funding, built a pathway for other parts of the programme to follow and returned the programme to green. - I was instrumental in building a highly cohesive, value driven, high performing product management practice. The skills and best practices embedded have ensured an ever evolving but mature practice. - On the back of my delivery experience, I lead and navigated the teams through the implementation of some critical and contentious outcomes namely, Product Catalogue, Authentication, Multi Factor Authentication, AWS outpost, Spatial Search and a consolidated Operations support framework. - I am currently leading the Data Migration capability to implement the data migration part of the programme using cost effective and value driven solutions. I have built this capability from the ground up. - I personally lead the initiative to reduce the programmes infrastructure footprint resulting in a cost saving of approximately 70 %. (Different Client).- I strategically managed the backlog of programme initiatives through many complex and challenging iterative negotiation cycles thus ensuring the programme met it's commitments.- I lead the successful execution and delivery of key outcomes for the programme which were plagued with long-standing challenges. These key outcomes include – Significantly reducing overnight batch processes to eliminate impact to business operation, Disaster Recovery to eliminate a key programme risk and a new Experience rating capability which was initially proving to be challenging to kickstart. (Different Client). Show less