Experience

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  Sykes enterprises, inc.

  Aug 1997 - Jan 2001

  Global account manager

  Managed Fortune 500 company's technical and customer support with a team of over 425 agents world-wide in the UK, China, Philippines, Costa Rica, and the US.

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  Escend technologies

  Jan 2001 - Jun 2004

  Director of customer support

  Start up company. Managed a great team responsible for customer support, Crystal Reports writing, customer training, and other customer-related tasks.

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  City university

  Jan 2002 - Jan 2005

  Instructor
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  Louisiana technical college - hammond area campus

  Jan 2004 - Sept 2006

  Department chair and instructor

  The Board of Supervisors of Community and Technical Colleges, created in 1999, serves as the management board for Louisiana's ten 2-year institutions.

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  Umpqua community college

  Sept 2006 - now

  Associate professor

  Umpqua Community College is one of the most picturesque colleges in the country, nestled between beautiful tree-studded hills and overlooking a large bend in the North Umpqua River. Natural volcanic rock and rustic, cedar shake architecture grace the 14 campus buildings located on a 100-acre plot of land six miles north of Roseburg.

• 

  Oregon health sciences university

  Jan 2009 - Jan 2009

  Medical informatics intern
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  Treeshields, llc

  Mar 2015 - now

  Partner

  For tree owners, TreeShields provides a complete solution that denies food access to animals who damage trees and lay waste to your fruit harvest.Our mission is to provide a complete suite of products that increase your revenue and decrease damage to your trees.Our products protect against raccoons, opossums, rats, and squirrels; and provide safety for your outdoor pets who may be injured by raccoons.

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  Google for entrepreneurs

  Apr 2015 - now

  Startup weekend winner

  The team I led won Startup weekend with our tree shield product to protect deciduous trees from rodents.