Experience

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  Hewlett packard enterprise

  Feb 2017 - now

  Management of the entire operational lifecycle of both internal and external cloud accounts • Handling custom requests to enable solution testing and development • Billing, payment and reporting • Optimizing time and resources to drive faster more effective results • Organizing and engaging with the various internal teams and cloud providers in escalations, workshops and strategy and planningProgram owner for our Cloud Partner Network agreementsKey Sales Support regarding Cloud operational features, licensing, procurement, financial reporting and escalation Show less Development and operational management of the Cloud Solution Provider program (MSFT)Managing our Cloud Partner Network agreements including • Maintaining our Tier 1 level partner status • Rollout of cloud programs across the BUs to augment our expertise within the cloud • Contract renewalsNegotiated and operationalized cloud resell agreementsRepresent the business in legal and contractual negotiations with key partners from SLAs, Pricing, Licensing and Payment termsImplementation of procurement and billing processes for key solutionsConstructing and managing the processes for onboarding, provisioning, billing and supporting our customers on the cloud Show less

  • Service Partner Manager

    May 2019 - now

  • Cloud Business Service Manager

    Jun 2017 - May 2019

  • Operations Team Member

    Feb 2017 - May 2017