Experience

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  Parsonline group

  Jun 1999 - Jun 2007

  Datacenter supervisor

  Responsible for capacity assessment, planning, allocations, directing and coordinating activities pertaining to the day-to-day support and operation of the data centersDeveloping and improving of performance measures in DC based on company's PDCA cycle & SLA requirements in a unified approach with monitoring ecosystemsMaintain Data center CMDB with a tight corporation with change management disciplines.Involved in provisioning, acquisition, development of software frameworksClosely tied in security context from requirement analysis and prioritization to value recognition & improvementPlay a major role in development activities specially as an integrator Show less

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  Aryahamrah co. (ahs)

  Sept 2009 - Sept 2016

  Ensure AHS meets and retain compliance with relevant national standards and frameworks. Ensure that the underlying infrastructure SLA's are met & performed within agreed targets Manage 20 IT Team Leaders and the ICT support teams.Manage AHS network, computing resources, storages, data centersResponsible for corporate security blueprintPlan, Design and implement ISO 27001, responsible for conducting continuous internal audit programs in different technical sectorsResponsible for managing technical staff performance based on ITSM/ITILResponsible for continues improvement of technical staff compensation model (value recognition)Support the strategic service delivery of ICT.Act as the 3rd line ICT specialist, delivering solutions to complex technical issues. Show less R&D project to choose best of breed ERP fit for companyDevelop a model to quantify elements and to facilitate Dynamics AX implementation and maintenance, this included acquiring in depth knowledge of organization processes and industry bench marks in Finance, Procurement, Human Resource, Service Management, Sales & Marketing, Project Management and Accounting plus Inventory. Develop required customization (based on local laws and regulations)Develop a repetitive roadmap to be used in next implementation programs for external customers (requirement analysis / gap analysis / product selection / project planning / implementation / go live / corporate change management during different stages / training) Show less

  • Infrastructure Manager

    Jul 2013 - Sept 2016

  • ERP Project Manager

    Aug 2010 - Jul 2013

  • Senior UNIX Professional

    Sept 2009 - Aug 2010
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  Respina networks & beyond

  Sept 2016 - Jan 2018

  Ict manager

  Responsible to manage technologies throughout company's infrastructureManaging company's data centers (active and passive operation)Deploy MS BizTalk as technical orchestrator engineManaging ITSMSet & monitor strategies objectives in technical areasReplace aged technologies with suitable technology to streamline operations (traffic shaping, billing, OSS/BSS)Planning the implementation of new software platforms Establish partnerships with IT providers Direct and organize IT-related projectsAnalyze the costs, benefit and risks of information technology projects on national scaleDevelop and replace aged firmware based on OpenWrt Tight corporation with CRA to develop required policies and procedures relevant with governance Show less

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  Arya sasol polymer

  Jan 2018 - Dec 2021

  Responsible for data center, server/client operating systems, network, firewall, SDWAN, virtualization facilities, security, hardware, storage, database administration, telecommunication, back-up and recovery in a broad distributed deployed infrastructure.Analyze the organization’s information technology needs and recommend fit for purpose approachEnsure network and data security levelsPerform cost/benefit analysis for new projects and justify funding on projects to the top management Perform vast type of analysis on software acquisitions, development projects and major IT expenditures to provide clear view of value proposition created on each for better decision makingDevelop, implement and manage annual infrastructure's team project plans based on defined priorities and strategic directionsManaging patch & fix management throughout infrastructurePerform regular audits and maintain required documentation to support internal and external auditManage vendor and supplier selection procedure specifically in IT era with IT GRC team.Determine short and long-term personnel needs for the Infrastructure TeamProvide leadership, development, mentoring and performance management for the IT Infrastructure team.Develop and maintain policies and procedures for the IT infrastructure based in defined high level approached in IT GRC dept.Develop, establish and implement measurable indicators (KPI’s) in service delivery, service support and problem resolution contextProvide technical readable mapping between pure technical measures and effect of those in managerial literature.Manage company's private/public clouds Show less Design, deploy and assess security & governance ecosystem.Manage IT generic and specific controls, Risk control matrix and compliance related activities to ensure they are well established, documented, and followed.Collaborate service owners to ensure timely completion of Quarterly, biannually audits and compliance activities.Facilitate control walk through activities and help developing test proceduresAssists in annual planning and maintenance of IT risk control matrix for relevant IT systems and controls. Help refining controls and compliance processes, identify opportunities to ensure risk mitigation.Partner closely with cross-functional teams including IT Operations, IT Engineering automation, Business Accounting, Finance, and Internal/External Audit to be aligned with corporate strategic mapCollaborate with internal and external auditors to ensure IT SOX and compliance requirements are being met.Ensure new development programs meet security compliance requirements during CI/CD pipelines. Support and manage effectiveness of designed controls to ensure risks are appropriately identified, associated audit procedures are applied in time and related designed controls mitigate the identified risks.Design GRC team reporting framework integrated with corporate GRC managerial dashboardsManage IS assets (tangible/non tangible)Plane and design IT CAPEX/OPEX annual budget and responsible for It expenditures effectiveness report presented in annual top management meeting.Responsible for planning, implementation and renewal of ISO 27000/2000/31000 certificate & relevant business excellence activities with closed interaction with system & methods department.Managing company's SIEM frameworkManaging company's ITSM frameworkManage IT/Support SLA's Show less

  • Information Technology Infrastructure Manager

    Oct 2019 - Dec 2021

  • IT GRC Manager

    Jan 2018 - Oct 2019
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  Tamin (ict & management consultancy)

  Sept 2021 - May 2022

  Senior management consultant

  Providing diverse managerial & technical consultancy to Managing Director. Supervising business & operating model changes to be aligned with SSO directives. Involving in 4th business transformationLeading ITSM project.Contribute in strategic decision making processes