Experience

• 

  Cognizant

  Feb 2013 - Oct 2018

  Process specialist
• 

  Northern trust corporation

  Nov 2018 - Mar 2023

  Quality assurance consultant
• 

  Ubs

  Apr 2023 - now

  Product manager

  - Technical Business Analyst with around 5 years of experience in Investment Banking industry. - Provide a service to all the application owners to test their business applications with the latest build versions. - Translate business requirements into technical documents. - Engage with colleagues at all levels to meet the business requirements.- Experience in coordinating with Business application owners, Account managers, Stakeholders, Problem management, Change management teams.- Experience in creating project Dashboards/reports in PowerBI.- Having good understanding & excellent IT support skills.- Expert in deep troubleshooting.- As part of continuous service improvement, creating, updating and publishing assist articles for end user self service.- Sending Release notes email comms to end users.- Scheduling and conducting training sessions for the end users.Creating and updating stories on Gitlab for tracking. Show less