
Terie Scerbo
Learning Specialist, Staff

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About me
Program Manager at Google
Education

Mills College
-BA Computer ScienceActivities and Societies: Math Club
Experience

Qualcomm
May 2002 - Mar 2011Learning Specialist, StaffSan Diego Learning Specialist, Staff, 2002 – 2011Led enterprise-level curriculum and program management for engineering, technology and professional skills. Oversaw global academic education strategy and tuition assistance policy and program oversight. Managed HR benchmarking memberships and research. Oversaw learning and organization development for such groups as Services business units, India, Global Marketing, Engineering Services, IT, and Manufacturing.

Qualcomm, Inc
Jan 2011 - Jan 2014Manager, LearningEstablished Learning Center’s talent and organization development function in Silicon Valley, serving 2K+ employees and local business units. Oversaw annual regional learning budget and program delivery addressing all aspects of talent development, including engineering and technology, professional and management skills, and leadership development strategy.- Led and supported acquisition onboarding planning and implementation, including Atheros ($3.1B acquisition) and additional 6 small to medium-sized acquisitions, while developing global enterprise-level processes, tools and metrics. - Oversaw executive business unit staff succession and leadership development for 2 local business units and global leadership talent assessment for Qualcomm Atheros. - Managed onboarding for regional new-hire executives and mentored HR business partners on leadership and team development tools and strategies. - Designed and delivered engaging and effective curricula and training programs for succession planning and readiness, performance management, engineering management, executive team building, change management, engagement, and retention. Participant feedback scores consistently averaged 4.3 and higher on 5-point Likert scale.- Drove cultural cohesion globally through the establishment of culture playbook, tools and workshop for newly acquired and hired engineering leaders and teams. Delivered targeted workshops in person and virtually in Bay Area, New Jersey, Shanghai, Taiwan and Israel to audiences of 10 to 100 over two-year period.- Designed, developed and led annual business unit executive offsites and other teambuilding events for groups of 10 to 100, resulting in special recognitions for facilitation and training effectiveness. Show less

Qualcomm
Jan 2014 - Jan 2019Sr Manager, LearningHead of regional talent and organization development for 2K+ Silicon Valley-based employees and business units with 3K+ employees globally and $1B+ annual revenue for global market leader in wireless and cellular communication technology. Oversaw regional learning and organization development, business unit executive leadership succession planning and leadership development to enhance employee engagement, performance and diversity and inclusion. - Led cross-company global HR acquisition integration planning teams for change management and culture unification planning for 2018-planned $47B acquisition intended to support 60K+ employees worldwide.- Drove development of key tools for enterprise-wide culture refresh project, positively impacting 32K employees globally. - Developed targeted strategic organization development strategy and initiatives to increase engagement and retention for critical talent groups, resulting in in reduction of regional turnover rates by 10 percentage points over an eight-month period.- Oversaw delivery of change management bootcamp, common planning toolkit for HR transformation initiative to increase organization change readiness and received positive feedback from senior HR leadership and participants. - Directed regional change management planning/implementation and employee retention efforts in company’s 1st major global layoff, helping smooth local reduction process implementation and desired top talent retention.- Led integration and onboarding planning for 3 local acquisitions over 2-year period resulting in retention of key talent and positive post-close feedback from executives and employees, special recognition by HR business partners.- Enabled local diversity and inclusion efforts, including coaching local leaders, creating recognition and development opportunities, resulting in increased engagement and retention rates for top talent women engineering leaders and award recognition from senior engineering leadership. Show less

Google
Jan 2020 - nowProgram Manager
Licenses & Certifications

360 Assessment & Coaching
PDI Ninth House
Harrison Assessment
Harrison Assessments North America
Phillips ROI Methodology

Process Reengineering
Rummler-Brache
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