Experience

• 

  Comcast

  Apr 1998 - Dec 2009

  Promoted to direct development and implementation corporate initiated and area wide projects for new products rollout, systems migrations and operation process improvement, working with cross-functional team of engineering, finance, technical operations, marketing, sales, warehouse, customer service, government affairs, IT to meet the objectives. Recruited to supervise team of three technicians and manage projects to support all aspects of information technologies including PC hardware and software, telephone, network and servers for 13 office locations with more than 500 end users. Promoted to develop, implement and track IT related deliverables working with IT senior management, internal clients and contractors. Promoted to manage and supervise team of three technicians responsible for the operational and technical support of 1000+ end users. Promoted to lead team of 3 employees to support PC hardware, software and network for more than 1000 users. Recruited to provide hardware, application, server and email support and maintenance for more than 1500+ end users.

  • Manager, Project Management

    Feb 2006 - Dec 2009

  • Supervisor, Information Technology

    Jan 2004 - Feb 2006

  • IT Project Manager

    Oct 2002 - Jan 2004

  • IT Support Supervisor

    Jan 2001 - Oct 2002

  • Lead, IT Support Specialist

    Aug 1999 - Dec 2000

  • IT Support Analyst

    Apr 1998 - Aug 1999
• 

  Amway

  Sept 2010 - now

  Lead Global HR Information System and Enterprise Employee Information COE teams to drive efficiency, innovation, automation, digital experience and decision making with integrated HCM and accurate real time data. Leads the evaluation, implementation, deployment, optimization and management of employee-facing global HR systems. Strategic Vendor Management. Lead cross functional teams to launch Nutrition products and Home Care products globally from Idea to Market. Lead and manage key information technology projects and initiatives including:- Data quality tool implementation- Requirement Management Tool / DOORS deployment- Enterprise Application Portfolio Management Tool / Troux implementation- Enterprise Roadmaps

  • Senior Manager - Global HRIS & EEI COE

    Nov 2024 - now

  • Manager, Global HRIS

    Nov 2021 - Nov 2024

  • Principal Project Manager - IT Vendor Management

    Dec 2016 - Nov 2021

  • Sr Project Manager - Global Project Management

    Jun 2013 - Dec 2016

  • Project Manager - IT Services

    Sept 2010 - Jun 2013