
Timeline
About me
Client Manager at OG Healthcare
Education

St. aloysius college
2015 - 2018Bachelor of business administration - bba
Experience

Jeevanidhi trust
Apr 2017 - May 2017InternComprehending the needs of projects such as the Community-Based Interventions on Substance Abuse and Rehabilitation (COBI-SAR) and the Substance Abuse Treatment and HIV/AIDS Management (SATHIVAM). Engaging in communication with clients and visitors, updating website content accordingly. Planning and executing training events, generating reports for cases and training activities. Overseeing personnel interactions with staff, patients, and administration.

Og healthcare
Aug 2019 - nowDeveloped and monitored monthly forecasts, leveraged Power BI dashboards, SharePoint lists, and other Microsoft tools to track projections and uphold data integrity, client communication, collaborated with other departments, ensured adherence to processes and maintained quality standards while continuing to engage in core training and routine audits. Additionally, supervised personnel management responsibilities. Trained both novice and experienced trainees on diverse aspects of medical scribing including live medical charting, provider communication, charting software utilization, and other critical scribing skills. Offered scribing service to a physician based in the United States by aiding in the creation of medical charts and maintaining data on electronic health record platforms.
Client Manager
Oct 2024 - nowDeputy Client Manager (Operations)
Feb 2024 - Oct 2024Deputy Client Manager (Training)
Sept 2023 - Feb 2024Trainer
Apr 2022 - Dec 2023Medical Scribe
Aug 2019 - Apr 2022
Licenses & Certifications

Facilitator certification in hrd and leadership
College for leadership and human resource developmentMay 2018- View certificate

How to be both assertive and likable
LinkedinApr 2024 - View certificate

Essential lessons for first-time managers
LinkedinMar 2024 - View certificate

Productivity tips: taking control of email
LinkedinFeb 2024 - View certificate

Critical thinking for better judgment and decision-making
LinkedinFeb 2024 - View certificate

Excel: power query for beginners
LinkedinMar 2024 - View certificate

Customer service mastery: delight every customer
LinkedinFeb 2024 - View certificate

Customer service: creating customer value
LinkedinFeb 2024 
Microsoft office specialist: microsoft excel 2016
MicrosoftOct 2018
Honors & Awards
- Awarded to Shimona MariamPaper presentation titled "A study on the impact of soft skill training on undergraduates" Department of Management and HRD, Alva's College (A programme under IQAC) Sep 2017 Delivered a research paper utilizing the sample survey approach (questionnaire) to examine the effects of soft skills training on various areas, including behavior, teamwork, practical experience, interpersonal communication, verbal communication, public speaking, digital proficiency, crafting effective resumes, and conflict resolution.
Volunteer Experience
Facilitator
Issued by St. Aloysius College, Mangalore-575003 on Jul 2018
Associated with Shimona Mariam
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