Experience

• 

  News graphic

  Jun 1996 - Dec 1997

  Operator

  Joined as Trainee and rose to the level of Operator

• 

  Niyogi offset pvt limited

  Jan 1998 - Jan 2002

  Client relationship manager

  Business Developement & stabilize the engagement.

• 

  Niyogi offset pvt ltd

  Jan 1998 - Jan 2002

  Senior sales & marketing manager

  Joined as Sales & Marketing Trainee and rose to the level

• 

  Bharti airtel limited

  Feb 2002 - Mar 2009

  Significant Highlights: 2007 Onwards.....Commerical Negotiation,National Rate contract and cost optimization through consolidation and value additon for the below activities:a) Fixed Wireless Terminalb) Lease Linec) Airtel Relationship Center - ARC Retail Outlestd) Indoor Digital Printinge) Fixed Wireless Phonef) Backlit Digital PrintingResponsibility was to centralise all the de-centralise process, vendor identification and negotiation for PAN India.Significant Highlights: 2008 Onwards.....Started working under Subject Matter Expert for Service Procurement. During this time major activities were to consolidate the Business requirement for Bharti's other Line of Business.Got an opportunity to work in few National projects. Few concluded projects are as below:Human Resources:Rationalization of Recruitment Consultants for All India & all LOBs.Contract finalization with the Portal servicesContract Finalization with various Training institute in Domestic & International.Agencies finalized for Exit Interview, Organization Mapping, Compensation study, 360 degree Survey, Gallup Survey etc.Customer Service Delivery:Call Centers Consolidation for Dealer help line, National Escalation Desk & few more.Document Management for PEF, SEF.Consolidation for Bill Courier AgenciesVendor finalization for Service ResolutionVendor Finalization for Cheque Collections & Referral.Information Technology:Vendor identification & Commercial negotiated for various Certification Agencies for activity like "Business Continuity Plan", ISO Certification, etc.Played a key role in handling activates for finalization of "Market Research Agencies", AMC contract of Website, PR Agencies, Document management Agencies, Risk Assessment, etc. Show less

  • Manager

    Jun 2007 - Mar 2009

  • Assistant Manager

    Jan 2005 - May 2007

  • Senior Executive

    Jun 2004 - Dec 2004

  • Executive

    Feb 2002 - May 2004
• 

  Tata teleservice ltd

  Apr 2009 - Sept 2017

  General manager

  Key Tasks Handled:Spearheading purchase operations of all Marketing, S&D, Customer Service Delivery, Market Research, Brand Establishment, Service procurement etc. Recruiting SCM resources at circles and preparing for launches.Ensuring meeting of timelines on brand roll out. Appointing Vendors at all circles for operational rollout.Ensuring awareness among the circle team on all the SCM process.Looking after:Process implementation and heading the process part as well.Rate Contract for all Regular purchase elements.Centralizing various processes for better commercial & process control.Ensuring continuous price improvement through market benchmarking.Ensuring bringing continuous innovation and ensure it's implementation at circles.Monthly circle performance review.Managing contract closure for various: VAS services i.e. content & Platform for PAN India. (For 2.5G & 3G)CSD services i.e. call centers for various processes, Collection, DMS, AV, CV Show less

• 

  Cheil india pvt ltd

  Oct 2017 - now

  Head of procurement

  End-to-end responsibilities:Sourcing Business Relationship ManagementPartner GovernancePerformance managementProcess simplification & standardization