Experience

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  Shanghai min’an disaster prevention and reduction volunteer service center

  Sept 2017 - Jan 2019

  Lead instructor

  · Led teams to provide guidance and support in disaster preparedness and response techniques to volunteers· Demonstrated the usage of emergency equipment and conveyed comprehensive first-aid procedures to event attendees· Exhibited quick thinking and decisiveness by providing first-aid assistance during emergency situations, ensuring the safety and well-being of participants

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  Zbg education

  Sept 2018 - Jan 2020

  Campus promotion ambassador

  · Implemented strategic promotional campaigns to effectively showcase higher education products and services, utilizing persuasive communication skills and innovative marketing techniques· Established and nurtured a vibrant student community, fostering a supportive and engaging environment for prospective students interested in higher education opportunities· Leveraged focused time management abilities to efficiently coordinate promotional activities, meet deadlines, and maximize productivity· Collaborated with cross-functional teams to develop and execute targeted marketing initiatives aimed at attracting and retaining prospective students· Engaged actively with students and stakeholders to gather feedback, identify opportunities for improvement, and enhance the effectiveness of promotional efforts Show less

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  Hult international business school

  Jan 2019 - Jul 2019

  Intern for asia area

  · Recognized as "Monthly Marketing Elite" for outstanding contributions to marketing projects, reflecting a strong commitment to excellence and active learning· Engaged actively in all marketing initiatives with interpersonal skills and excellent learning ability, making a meaningful impact on the school's outreach efforts· Collaborated with the Marketing team to execute strategic campaigns aimed at attracting prospective students and increased brand visibility and engagement, highlighting management and collaboration skills Show less

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  Du community on campus

  Feb 2019 - Jul 2019

  Co-founder

  · Implemented a comprehensive community-building plan, orchestrating a variety of weekly activities and events designed to foster meaningful connections among members and promote a sense of inclusivity and belonging· Established and grew a student community for our business, showcasing talent in marketing research and effective communication, coordinating weekly engaging activities· Secured sponsorships, evidencing negotiation skills and the ability to influence and build collaborative partnerships Show less

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  Cwt globelink group

  Nov 2021 - Jun 2022

  Customer service agent

  · Enhanced operational efficiency by facilitating seamless communication and liaison between overseas proxies and domestic clients, providing stakeholders personalized support with diverse problem-solving skills · Fostered smooth transactions and successful collaborations by bridging cultural and language barriers, utilizing interpersonal and adaptability skills

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  Wake forest university msba class of 2024 student engagement council

  Aug 2023 - Aug 2024

  Sec representitive

  · Improved the engagement and happiness of the MSBA cohorts by organizing diverse and interesting events and meetings, demonstrating strong leadership and project management abilities· Actively gathered feedback and demands from cohorts, effectively communicating and negotiating with faculty to solve problems; successfully led three events or projects and actively on the committees of four others· Engaged actively with students and stakeholders to gather feedback and identify opportunities for improvement Show less

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  Sas

  Sept 2023 - Aug 2024

  Graduate analyst

  •Led a team of 5 to complete a loan default project 2 months ahead of schedule, utilizing advanced statistical analysis, data visualization techniques, and predictive modeling to drive insightful and actionable business outcomes•Conducted statistical tests and fit various models respectively in SAS and Python, evaluating the importance and relevance of 21 variables, filtering the data, and preprocessing the models based on the test results•Assessed various models and fine-tuned hyper-parameters to look for the optimal model, successfully predicting which of the three personas developed by our team is most likely to default on loans, and providing insights on how to better assist them, improve how much•Visualized our model utilizing a user-friendly Python application with an interactive interface to assist small banks’ staff in efficiently and accurately predicting the likelihood of incoming customers defaulting on loans, thereby enhancing decision-making and reducing default risks•Reduced loan default probability by 19% by increasing credit scores and by 32% by lowering the debt-to-income ratio Show less

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  Wake forest university wellbeing center

  Oct 2023 - Aug 2024

  Wellbeing ambassador

  •Get Certified Peer Educator (CPE) certification, undergoing specialized training to effectively disseminate information on health and wellness topics to the university community•Actively engaged with students, faculty, and staff to promote a culture of wellbeing and encourage healthy lifestyle •Received prestigious awards for demonstrating exceptional leadership skills and high self-motivation•Successfully developed and facilitated 3 educational workshops and 5 well-attended events on physical, mental, and emotional health Show less

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  Wake forest university school of business

  Oct 2023 - Aug 2024

  Graduate admissions ambassador

  · Provided informative guidance and assistance for prospective students· Enhanced the engagement and happiness of the MSBA cohorts by organizing diverse and interesting events and meetings, demonstrating strong leadership and project management abilities· Actively gathered feedback and demands from cohorts, effectively communicating and negotiating with faculty to solve problems; successfully led three events or projects and actively on the committees of four others

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  Uniuni

  Aug 2024 - now

  Local manager

  •Oversee daily operations to ensure efficiency, quality, service, and cost-effective management of resources•Identify areas for process improvement, develop strategies, and implement changes to enhance productivity and reduce costs•Lead and mentor a team of 10 to ensure the operational goals and adhere to company policies and procedures•Track and report on daily process and quality of work, making data-driven decisions to improve operational performance•Ensure compliance with all relevant laws, regulations, and standards related to operations•Work closely with the customer service team to ensure customer satisfaction, resolve issues, and improve service delivery•Oversee inventory management to ensure adequate supply levels while minimizing excess or obsolete stock•Identify potential risks in operations, develop mitigation strategies, and ensure contingency plans are in place Show less