Experience

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  Ski chalet

  Sept 1991 - Jun 1999

  Retail buyer / store manager

  Oversaw day-to-day operations of the store while utilizing purchasing, merchandising, and sales skills. Executed employee supervision, including hiring, training, motivation, evaluation, and discipline of up to 12 employees. Instrumental in purchasing decisions and sales of retail goods. Created sales floor schematics to maximize sales.

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  Hillcrest ski & sports

  Jun 1999 - Jun 2003

  Store manager

  Conducted hiring, training, motivation, evaluation, and discipline of up to 12 employees. Instrumental in providing important data for purchasing decisions. Created sales floor schematics to maximize sales.Top sales producer for entire company in 2000, 2001.

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  Zupan's markets

  Jun 2003 - Jul 2005

  Seafood department manager

  Oversaw day-to-day operations of the Seafood Department while utilizing purchasing, merchandising, and sales skills. Monitored inventory and stayed within projected budget while maintaining target sales margin. Executed employee supervision and training to company's high standards.

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  Vic alfonso cadillac / ron tonkin honda / gladstone nissan

  Jan 2006 - Jun 2008

  Professional sales representative

  Professional sales of new and pre-owned luxury automobiles to new, repeat, internet, and referral customers. Accomplished sales thru prospecting, follow up, building customer base, time and self management. Demonstrated ability to close own sales and to score perfect on customer satisfaction surveys. Actively used CRM software to maximize sales and manage customers.

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  Free geek

  Sept 2009 - Dec 2009

  Volunteer intern/system evaluation instructor

  Taught system evaluation and computer hardware identification to Build Program volunteers and consistently monitored their progress. Implemented data security procedures as needed, while learning detailed, complex tasks and protocols.

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  Keen footwear

  Jun 2012 - Nov 2018

  Help desk analyst

  Provide IT support to the global corporate end user community for all computer, telephony and networking problems through a combination of email, phone & desk side support.Configure, implement, and maintain IP telephony and end user protection systems.Account administration including Active Directory and SAP were I am the primary liaison for KEEN B2B / A4ECO between the SAP Functional Teams, KEEN Business members, the KEEN Sales Team, KEEN Partner Services, IT Support, and Customers/Retailers globally. In order to do so, I create/manage B2B accounts, reset passwords, resolve user issues, and redirect issues as required. I am also responsible for procurement, managing mobile devices, project initiatives, and supporting technology used during corporate events.Unofficial KEEN Brand Ambassador: Championed and captained Keen’s participation in the Bike Commute Challenge for past 3 seasons. The number of bike commuters has grown from 27 to well over 50 during that period in becoming an annual event for Keen Footwear. Successfully proposed Keen’s participation in charity ride events starting in 2015. As administrator and captain for the team, we rode in 4 charity events over the course of the Spring and Summer (Reach the Beach, The Gorge Ride, Tour de Chutes, and Bridges to Breakers). The goals of the charity ride team are to support great causes, spread goodwill, build relationships, and gain visibility amongst the 1000’s of riders, volunteers, and sponsors. Show less

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  City of oregon city

  Nov 2018 - now

  • Information Technology Specialist

    Aug 2020 - now

  • Information Technology Technician

    Nov 2018 - Aug 2020