Experience

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  Newberg sky spray

  Jan 2011 - Aug 2014

  Secretary

  Answer the telephone and accurately handle word processing and typing, as well as billing customers and processing paymentsBuild and maintain professional relationships with customers Accurately record electronic and paper data for customers, pilots, production items, and inventory including number of acres, and personal informationDemonstrate ability to work and stay on task with little to no supervisionAbility to prioritize and perform multiple tasks simultaneouslyAccomplishments:Developed techniques to record product information. Result: Saves time for both the pilots and the customers.Wrote a technical manual of office processes. Result: It is easier for others to learn and understand office processes. Show less

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  Kwik trip, inc.

  Sept 2012 - Mar 2013

  Guest services associate

  Greet, interact with, build and maintain professional relationships with customers Count and handle cash accurately Operate a register, lotto/lottery machine, fountain soda, coffee, and other machines in the storeUpdate all computers, synchronize with corporate mainframeRotate and stock merchandiseFollow food safety regulationsMaintain and clean kitchen area and appliancesAccomplishments:The only employee of the store to receive two perfect customer service awards. Result: Customers return for the service and the awards attract new customers.Updated and organized the cookbook although I was not obligated to do. Result: Employees were able to find the correct recipes faster which made cooking more efficient. Show less

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  Hutchfield services

  Jan 2013 - Sept 2014

  Janitor

  Tasks:Demonstrated ability of maintaining equipment in an organized, clean, and safe mannerAccurately organize, order, and restock supplies Well versed in inspecting buildings to company standardsFinish assigned tasks effectively within time limitReports malfunctions of equipment and fixtures associated with buildings in timely mannerFollow oral and written instructionsAccomplishments:Serviced multiple buildings and never received a complaintReceived compliments and pay raise for keeping a clean and organized work spaceTrained new employees to service the specific needs of the building Ability to work effectively as an individual or in a team Show less

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  West central industries inc

  Mar 2014 - Apr 2014

  Actress

  Promote anti-bullying at middle schools through acting out scriptsMemorize linesArrive to gigs and practice in a timely mannerWork with other members of the cast to improve on stage performances

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  Assemblers incorporated

  Apr 2014 - Sept 2014

  Assembler

  Assemble new bicycles according to instructions and safety standardsKeep work area organized and cleanIdentify bikes not meeting safety or quality standardsDetermine parts to be repaired or replaced and provided necessary adjustments

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  Ordinary bike shop

  Sept 2014 - Mar 2016

  Sales associate

  Greet, interact with, build and maintain professional relationships with customers Learn about products in store and match customers with products that best fit their needsCheck in bicycles for the mechanicsChange flat tiresCount and handle cash accurately Rotate, dust and stock merchandiseSweep and mop floors

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  Perimeter bicycling association of america inc

  Nov 2015 - Dec 2015

  Manual labor/motivator

  Helped set up bicycles for Indoor El Tour and motivate kids to bike longer during the program.Helped move products.

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  Jim click automotive team

  Apr 2016 - Jul 2016

  Car salesperson

  Use contact management program to schedule tasks and keep in contact with customersListen to customers needs and match them with ideal productsEducate self on current inventory and specifications of productsCold call customers

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  Freelance

  Oct 2016 - now

  Freelance writer

  Ghost write articles for a variety of topics ranging from entertainment to cryptocurrency.Experience keyword research.Experience researching various tropics.Experience writing complex topics into easier to understand sements.

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  Captioncall

  Oct 2016 - Dec 2022

  Provide excellent customer service by dictating/captioning a variety of conversational topics verbatim.Maintain a high level of dictation speed and accuracy.Maintain strict consumer confidentiality.Provide excellent customer service by dictating/captioning a variety of conversational topics verbatim.Maintain a high level of dictation speed and accuracy.FCC requirements on answer times, prohibit hang-up, and confidentiality.Able to communicate effectively through reading, writing, speaking, and listening.Able to hear and speak clearly. Show less

  • IT Tier 2

    Aug 2022 - Dec 2022

  • Caption Agent

    Oct 2016 - Aug 2022
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  Pixliz

  Oct 2020 - now

  Blogger

  Generate content related to pixel art games for game developers and enthusiasts. Create content for SEO purposes as well as content designed for readers.Designed the website.

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  Ingalls information security

  Dec 2022 - Mar 2023

  Soc analyst

  Skills: SOAR · Threat Detection · Log Analysis · Malware Analysis · Security Operations Center- Analyzed and thoroughly investigated potential Phishing emails- Trained in the basics of Security Orchestration, Automation and Response (SOAR), threatdetection, and cybersecurity incident response (IR)- Monitored, detected, and responded to security events from reviewing logs and alerts, andprovide support when analysis confirms actionable incidents- Conducted network forensics, log analysis, and malware triage in support of threat huntingand investigation- Performed threat intelligence research with newly identified threats and vulnerabilities- Developed, documented, and correlated recommendations for cybersecurity incidents and alerttickets Show less