Aridha Ikhwan

Experience

• 

  Nissan Motor Corporation

  Jul 2013 - Feb 2016

  Parts Quality Assurance Engineer

  I ensure strict adherence to quality standards across the supply chain, driving continuous improvement and performance consistency. I develop and implement robust quality control plans to proactively monitor product standards and reduce non-conformities.Collaborating closely with claims teams, I resolve quality issues efficiently through root cause analysis and corrective actions, maintaining a strong focus on minimizing defects and meeting key performance indicators (KPIs). I also play a pivotal role in the rollout of new products, ensuring timely implementation and compliance with all quality requirements.By analyzing rejection trends and initiating strategic improvements, I support the long-term enhancement of supply chain quality. I maintain ongoing communication with vendors to reinforce expectations and cultivate collaborative partnerships focused on sustained excellence. Show less

• 

  Garuda Indonesia

  Feb 2016 - now

  As the Cargo Systems Manager, I led the strategic oversight of the end to end system performance, ensuring alignment with organizational objectives and user expectations. I partnered with cross functional stakeholders to design and implement scalable, user centric workflows that enhanced operational efficiency across cargo processes.I championed the development and deployment of automation initiatives, significantly reducing manual intervention while improving process accuracy and consistency. Acting as the primary liaison between technical teams, vendors, and business units, I translated complex requirements into impactful, results driven solutions.I managed system integration, upgrades, and maintenance activities to ensure seamless functionality and minimal disruption. Additionally, I maintained strict adherence to industry standards, regulatory requirements, and security protocols. By continuously monitoring key performance indicators, I identified improvement opportunities and drove initiatives that strengthened system reliability and performance. Show less I am responsible for ensuring the successful delivery of end-to-end IT projects by embedding quality at every stage — from planning through to production. Supporting both passenger and cargo domains, as well as commercial and operational scopes, I ensure that all solutions align with business goals, technical requirements, and stakeholder expectations.I lead the facilitation of User Acceptance Testing (UAT), validating that deliverables meet functional and user requirements, while also managing compliance with rigorous security standards and documentation protocols. I play a key role in change management, helping drive smooth transitions and system adoption among end-users.By coordinating closely with project managers, technical teams, and business stakeholders, I provide critical oversight during Go-Live readiness, ensuring system stability and performance. I continuously assess project risks, implement mitigation strategies, and monitor KPIs to uphold project integrity and drive continuous improvement. Show less I gained hands-on experience across core areas including IT operations, business solutions, governance, security, and issue resolution. This role provided me with a well-rounded foundation in IT systems management and business-aligned technology strategies.I supported system enhancements and troubleshooting efforts to maintain smooth IT operations, while working closely with cross-functional teams to bridge the gap between business needs and technical solutions. Through this rotation, I developed a strong understanding of IT workflows and how they drive and support broader organizational goals. Show less

  • Manager Cargo System & Automation

    Jan 2021 - now

  • IT Project Quality Assurance Analyst

    Mar 2017 - Jan 2021

  • Management Trainee

    Feb 2016 - Feb 2017