Experience

• 

  Commercial bank of ceylon ltd

  Oct 2013 - Jul 2014

  Intern

  Key Responsibilities• Daily service to over 100 clients, as well as the processing and maintenance of all customer accounts in accordance with KYC requirements.• Accept retail and commercial deposits, loan payments, process checking and account-related withdrawals.• Handle checks and cash for deposit, verify amounts and check the accuracy of deposit slips, and tally daily inventories of cash, Credit cards, drafts, cheques, etc. • Carry out all internal and external remittance transactions in accordance with the policy and procedures.• Customer promotion campaigns handling & and providing the maximum support to make the customer satisfied.• Led the Garment Promotion Campaign and contributed to enhancing the 1000 Bank accounts with debit card holders and gained 0.5M USD recurrent to bank revenue, Show less

• 

  Brandix

  Nov 2018 - Apr 2021

  Product development merchant

  Accountable for Negotiating pricing, quantities, and time frames with customers, suppliers, and analysts as well as Managing the timeframe for submitting the final products while providing effective follow-up under independent monitoring. Capable of Planning and executing merchandising strategies that match customer expectations and the company's goals.Key Responsibilities • Planned and implemented merchandising strategies that balance customer expectations and the company's goals.• Collect client feedback on new styles and specific callouts for seasonal programs. • Identify material suppliers' payment concerns and work with the financial department to resolve them.• Ensure smooth execution of the entire development process from customer tech pack to sample dispatch strictly adhere to the Time & Action plan and achieve 100% OTD on sample delivery.• Collaborate with internal teams and customers to get approvals for sampling and costing, including documentation and hand-over needs to the Bulk team.• Coordination with team members and suppliers for sample development and RM ordering in accordance with client specifications.• Coordinates and follows up with logistic and courier teams on an average of 10 vessel and air freight reservations per month to guarantee timely pickup of RM from suppliers.• Maintained more than 1 million USD in RM inventory and generated a monthly average of 20,000 USD in purchase orders to local and international vendors Show less

• 

  Sri lanka telecom

  Apr 2021 - now

  Key account manager

  Responsible for delivering profitable growth through the development of business from both new and existing customers, as well as contributing to the company's sales targets by identifying opportunities within existing and prospective key customers, all while maintaining an understanding of the company's product portfolio.Key Responsibilities • Establish and maintain strong client connections to engage with them and ensure seamless business operations.• Manage key sales accounts and oversee the accompanying regional sales teams to ensure that client demands are addressed promptly and professionally as the point of contact and handle clients' particular needs.• Coordination of company personnel involvement, including support service, troubleshooting, and management resources, to achieve account performance targets and client expectations.• Collaborating with internal technical and marketing departments to meet client needs, as well as gathering and analyzing data to have a better understanding of customer behavior.• Understand consumers' demands and be prepared to respond successfully with a plan to accommodate them, as well as an evaluation of customer reviews, in-demand services, and slow-moving services.• Managing key several state customers generating approximately 2M USD monthly revenue to the company.• Reviewing the customer tenders and preparing bidding proposals.• Implementing work orders and following up on them regularly until they are completed,• Maintain up-to-date technical & business knowledge Show less