Experience

• 

  Machor industrial and chemical products limited

  Aug 2013 - Dec 2014

  Account officer

  Stock Keeping.Booking keeping of all the subsidiary entries, such as Sales, Purchases, Return Inwards and Return Outward.

• 

  Standard chartered bank

  Mar 2015 - Jul 2015

  Client service executive

  Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل

• 

  Standard chartered bank

  Jan 2016 - now

  Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch.cash deposits and withdrawals.OLT, ONT, OTT Transfers عرض أقل Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل

  • Client Experience Analyst

    Nov 2021 - now

  • Universal Banker

    Sept 2020 - Nov 2021

  • Client service executive

    Jun 2017 - Aug 2020

  • Client Service Executive

    Jan 2016 - Jun 2017