
Ben Ukoha
Account Officer

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About me
Client Experience Analyst at Standard Chartered Bank
Education

Anambra State University. Uli/Igbariam Campus
2006 - 2010Bachelor's degree Accounting Second Class Lowerالأنشطة والجمعيات:Christian Fellowship.

Anambra State University. Uli/Igbariam Campus
2006 - 2010Bachelor's degree Accounting Second Class Lower Divisionالأنشطة والجمعيات:christian fellowship I attended school fellowship, via for elective financial position in my department, represented my department for inter-football competitions.
Experience

Machor Industrial And Chemical Products Limited
Aug 2013 - Dec 2014Account OfficerStock Keeping.Booking keeping of all the subsidiary entries, such as Sales, Purchases, Return Inwards and Return Outward.

Standard Chartered Bank
Mar 2015 - Jul 2015Client Service ExecutiveAttend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل

Standard Chartered Bank
Jan 2016 - nowAttend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch.cash deposits and withdrawals.OLT, ONT, OTT Transfers عرض أقل Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل Attend to customer sales/financial enquires,Evaluate customer needs and provide advice as to product required,Cross sell bank products to current/potential customers,Facilitate the account opening process (for RM sourced and in-branch),Prepare weekly reports on service issues and in-branch accounts opened,Support acquisition and growth of customers relationship through referrals,Complaint handling and resolutions,Log ATM and POS debit disputes (both local and international) and blocked funds,Daily filling of branch documents,Online banking and Mobile banking resolutions,BVN enrolment,Printing of bank statement and Reference letters,Handling of branch entrance keys,Atm card and Cheque Book,Handle the exchange rate board at the branch. عرض أقل
Client Experience Analyst
Nov 2021 - nowUniversal Banker
Sept 2020 - Nov 2021Client service executive
Jun 2017 - Aug 2020Client Service Executive
Jan 2016 - Jun 2017
Licenses & Certifications

Nigeria Institute of Management, NIMc.
NIMc
Lead Auditor
Mastermind AssuranceMar 2025
Peachtree Accounting
May 2015
Institute of chartered accountant
ICANNov 2019
Languages
- enEnglish
- yoYoruba and igbo
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