Osama Anis

Experience

• 

  Jordan Express Tourist Transport - JETT

  Mar 2017 - Apr 2018

  Maintenance Engineer

  Key Tasks: - Planned maintenance schedules and carried out technical support for the workshop technicians. - Responsible for all workshop activities and safe working environment. - Executed ECMs and electrical diagnosis.Key Roles:- Rebuilt equipment including engines, turbochargers, fuel pumps, and other ancillary equipment. - Carried out testing and inspection to ensure spares and assemblies meet our high standards. - Conducted fault diagnosis using a systematic approach. - Completed strip reports, test sheets, engineers’ reports, and other documentation in a clear concise manner to communicate to the team constructively. - Provided daily updates, including site reports when on service work. - Took full responsibility for the quality of work in a safe and organized way. Show less

• 

  Emirates Beton Ready Mix (EB)

  May 2018 - now

  Key Tasks: - Control and management of daily activities of the workshop to maintain a high level of productivity and quality services motivating the team. - Fulfilling maximum fleet availability by optimizing allocated resources while meeting and improving the workshop's budget and increasing productivity. - Responsible for the cost control measures and delivering the financial results of the assigned target successfully. - Conduct regular team meetings to review performances, and achievements of targets and ensures that employees remain abreast with the business outlook.Key Roles:- Maintain order, cleanliness, and safety in the workshop areas, keeping workshop, assembly, and workshop standards at all times. - Undertaking all-new assembly, refurbishment, and kitting duties as directed by the maintenance manager. - Assign the daily duties of the foreman and quality tester to ensure they are efficiently utilized. - Ensure the booking system is kept constantly updated with the vehicle's progress, consistent communication, and updates to the service received on the vehicle status. - Provide constant communication to the spare parts department for pending and pre-picked parts. Page 3 of 11- Monitor return work, identify possible trends with repairs, and report all findings to the workshop manager. - Provide technical support, necessary tools, and information to coaches and the council operational team, enabling them to accomplish their tasks in a fast and efficient manner. - Update the department reports daily, and inform the workshop manager of any highly technical faults that may need assistance to repair. - Compile and submit the quality control report and convey all equipment failures for immediate repairs to the workshop manager weekly. - Identify department training needs and coordinate with the workshop manager to implement individual training plans for each employee inclusive of department training records. Show less Key Tasks: - Preventive maintenance schedules and procedures. - Overseen department and fleet management. - Executed technical support for the recruitment team and coordinated with the stores team to ensure the availability of the spare parts as per the usability, types and quantity. - The key person for testing and upgrading the workshop ERP system (Oxive) feedback and department KPIs. - Conducted maintenance coordination with outsourced suppliers. - Responsible for four different location capabilities, performance, and support. - Inspected assets, machines, and work process weekly.Key Roles:- Assisted maintenance manager in setting annual budget, labor cost, vehicles serviced, productivity, efficiency/retention targets, took necessary proactive action to achieve given target.- Managed daily affairs by monitoring the efficiency and utilization levels, and identified improvement areas through feedback to ensure that team achieves the required standards of service.- Followed best practices to minimize risk, ensure occupational health/safety compliance, and compiled company policies & procedures to ensure ethical, uniform, and smooth functioning of the workshop. - Prepared periodic reports concerning the related area activities detailing all key figures associated with the role of the management for monitoring progress against plans and targets. - Monitored availability of the spares & other consumables in coordination with the parts department and other vendors to ensure smooth operation of services. - Resolved escalated operation complaints and implemented remedial actions to avoid recurrence to improve the availability of the fleet and avoid repeated work. - Monitored all service processes, updated the MRQ to keep QMS documentation up to date, identified opportunities to improve, and planned appropriate initiatives to implement the improvements. Show less

  • Assistant Workshop Manager

    Jan 2023 - now

  • Workshop Team Leader

    Apr 2021 - Jan 2023

  • Workshop Engineer

    May 2018 - Apr 2021