Experience

• 

  Sam's club

  Mar 2020 - Jul 2020

  Merchandise associate

  Positions included: Club/Curbside Pickup Associate (Primarily), Cashier, Greeter, Floor Worker

• 

  Meijer

  May 2021 - Aug 2021

  Receiving associate

  Primary position was part of Receiving Team for Grocery, General Merchandise, and Frozen Food Trailers. Secondary positions included Grocery Associate, Grocery Stocking Associate, Frozen Stocking Associate

• 

  Purdue university

  Dec 2022 - May 2023

  Infrastructure and networking engineering aide

  Provides assistance in the day-to-day requirements of keeping Purdue's records and network up-to-date and functioning, with time spent on troubleshooting problems with network equipment and records

• 

  Graybar

  Jun 2023 - now

  - Coordinates customer service requests effectively and efficiently, including order entry, pricing, expediting, billing, order maintenance, credit and claims for over 240 assigned customer accounts- Processes incoming and outgoing customer calls and written correspondence in a professional, timely and courteous manner- Provides support on product selection and application- Acts as key contact and liaison for customers to ensure total satisfaction - Acquired knowledge and skills necessary to understand and contribute to Graybar's sales anddistribution process- Developed product knowledge of electrical, communications and security equipment- Rotated through different areas of the business including sales, logistics, customer service, transactional and project processes

  • Customer Service Representative

    Oct 2023 - now

  • Sales Trainee

    Jun 2023 - Oct 2023