Deep Enrich
Fnu Sourav
Customer Service Manager
977 followers
Sacramento, California, United States
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About me
Healthcare Service Desk Analyst | Technical Support Specialist
Education
Cosumnes River College
2022 - 2024Associate's degree Information TechnologyCosumnes River College
2021 - 2024Associate's degree Network and System Administration/AdministratorCosumnes River College
2020 - 2023Associate's degree Cyber/Computer Forensics and Counterterrorism
Experience
Motel 6
Dec 2017 - Dec 2019Customer Service Manager
SphereHunt
Dec 2019 - Jan 2021Technical Support Specialist
TeamHandOut
Dec 2021 - Apr 2024Jr Server Administrator
California Department of Health Care Services
Apr 2024 - Oct 2024Healthcare Service Desk Analyst
CA Department of Corrections & Rehabilitation
Oct 2024 - nowOT
Licenses & Certifications
- View certificate
Technical Support Fundamentals
GoogleMay 2024
- View certificate
TestOut Client Pro Certification
TestOut CorporationOct 2023 - View certificate
The Bits and Bytes of Computer Networking
GoogleJul 2024 
CISCO CCNAv7
Cisco Networking AcademyNov 2022- View certificate
VMware VCP-DCV vSphere 7: Virtualization, SDDC, & ESXi Hosts
SkillsoftJul 2024 - View certificate
CompTIA A+ Core 2: Desktop, Server, & Mobile Operating Systems
SkillsoftJul 2024
Languages
- enEnglish
- hiHindi
- puPunjabi
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