Bea Symmons

Experience

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  Superdrug

  Aug 2015 - Sept 2017

  Team Leader

  • Led a team of sales assistants at Superdrug in Surrey, England, providing exceptional customer service and product knowledge.• Successfully completed extensive leadership training as part of the Team Leader program.• Developed strong communication skills to effectively engage with customers and address their queries.

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  EasitNETWORK

  Aug 2015 - Jul 2019

  Customer Service Manager/ Recruitment

  • Led a team of six in customer service, focusing on motivation and problem-solving skills.• Grew team from one to six members while handling daily duties efficiently.• Answered customer queries via email, telephone, and social media with fast initiative.

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  Pryzm and Ink

  Nov 2017 - Sept 2019

  Promoter and Events Administrator

  • Collaborated with staff and managers to develop innovative strategies to boost sales at Pryzm and Ink.• Utilized strong sales and communication skills to sell tickets for two of Nottingham's top clubs.• Achieved a significant increase in ticket sales, contributing to the overall success of the clubs.• Developed valuable skills in sales, communication, and event management.

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  Boots UK

  Jul 2019 - Aug 2020

  Assistant Manager

  • Managed Beauty and No7 departments in three Boots stores, maximizing profit and ensuring excellent customer service.• Developed leadership and communication skills by motivating teams to meet targets and deadlines.• Promoted to Assistant Manager within four months, showcasing dedication and strong problem-solving abilities.

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  See You At Eight

  Jun 2020 - Apr 2021

  Company Owner

  • Launched an events business during the pandemic, offering at-home experiences like cinema setups, cocktail making, and spa treatments to bring joy to customers in lockdown.• Managed all aspects of the business, from planning and executing events to marketing and customer service.•Worked with influencers to help grow the business. • Successfully grew the business in Surrey, England, providing unique and memorable experiences for clients during challenging times.

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  CLEANSCAPES LIMITED

  Mar 2021 - Apr 2022

  Customer Account Manager

  • Managed client relationships and accounts at CLEANSCAPES LIMITED in Surrey, England, ensuring customer satisfaction.• Handled complaints effectively, leading the team to resolve issues promptly and maintain positive feedback.• Conducted weekly and monthly meetings with clients to address concerns and improve services.• Helped to train new recruits and grow the team.

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  FESPA

  Apr 2022 - Feb 2024

  Content and events assistant

  • Led multiple national and international projects from start to finish, sourcing suppliers and ensuring events ran successfully.• Organised events by securing venues, materials, speakers, and influencers through harbouring collaborative relationships with people at the forefront of the print and car wrapping industry. • Managed on-site event setup and collaborated with suppliers. • Boosted engagement through content creation via our three websites and YouTube channel. • Key achievements: Ran FESPA’s annual party, hosted in world famous night club Pacha with over 400 guests. Successfully led from start to finish on our renowned awards programme with over 300+ applicants. • Ended my time here to travel the world! Show less

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  Komodo

  Jan 2025 - now

  Event Executive