Syed Mohammed Intesaruddin

Experience

• 

  GRK Electronics

  Jan 1994 - Jun 1995

  Customer Support Engineer

  ResponsibilitiesActively contributed in post Sales support and troubleshooting spreading the name of the company.Responsibly performed the duties of field Engineer.Built extremely good rapport with major accounts during handling the Installations and after sales support for computer networks & Hardware.Applied profound knowledge in analyzing end user problems and preparing performance reports regularly.

• 

  UNIVERSAL RESOURCES DEVELOPMENT

  Jul 1995 - Nov 1996

  Systems Engineer

  ResponsibilitiesSkillfully installed, effectively supervised & flawlessly maintained Data Communication Networks & Hardware in the Ministry offices of Interior & Education in Saudi Arabia. Extensively provided service & support for Novell NetWare 4.1 & Microsoft Windows NT.Perfectly performed the Backup & Restore operations.Distinctly recognized for uniquely providing End User Support, adeptly installing new networks and fruitfully upgrading the systems.

• 

  ARABIAN COMPUTER PROJECTS LTD

  May 1997 - Apr 2004

  Technical Manager

  Started as Technical Support Engineer in 1997 and was promoted as Project Engineer in early 1998 for superior performance and finally awarded with the responsibilities of Technical Manager in 2002 for creating outstanding record in all aspects of Technical solutions.ResponsibilitiesFore fronted the technical team on all activities concerning to Projects and Technical Support.Benefited the huge corporate accounts by devising a reliable & productive Design, effective implementation and installation of new Computer networks. As a Project Leader, skillfully performed necessary arrangements for executing and delivering new projects with corporate accounts.Extended required help to Marketing Executives for Prospective accounts, during Pre-Sales support phase.Mastered the art of designing, deploying, testing and commissioning .Proficiently and systematically coordinated requirement-based trainings for several corporate customers.Productively guided the team on Second & Third Level Help Desk Support for large corporate clients. Show less

• 

  Phillip Morris International / Albabtain Group

  May 2004 - May 2007

  IT Manager

  ResponsibilitiesInnovatively devised strategic plan to set up a full-blown IT Department from scratch.Creatively designed and resourcefully implemented an effective IT Infrastructure including establishing WAN connectivity in seven branches countrywide. Brilliantly tallied numerous Sales & Stock transactions daily for over 100 Salesmen in Head office servers.With sheer expertise directed and guided a team of 25 persons located in different branches.

• 

  Saudi Research & Publishing Company - SRPC

  Jun 2008 - Dec 2008

  Section Head , IT Department
• 

  Agathon Systems Ltd

  Jan 2009 - Aug 2011

  Technical Manager

  • Primarily responsible for envisioning IT solutions for clients based on their requirements and specifications.• • Evaluating the emerging technologies and mapping the client’s IT requirement to latest available technologies, spearhead decisions regarding implementation & project management.• Assisting the clients tendering process by writing technical specs and RFPs for Data center Projects.• Understanding and coordinating client’s needs / enhancements, customization of the product accordingly and manage the technical team to provide solutions in adherence to delivery schedules.• Leading the team of technical professionals during the designing & Implementation stages.• Imparting training to end-users in the post-implementation phase. Show less

• 

  Infosys

  Aug 2011 - now

  • Enterprise solutions Envisioning, Solution Design & Architecture, Consulting engagements, Cloud Solutions, Building Data centers, IT operations, IT Security, IT infrastructure and IT Service Management. • Acknowledged for capacity to mediate conflict, build consensus despite differing agendas, and manage multi-disciplined work teams efficiently.• Contributed in some of the industry’s critical projects, provided consultancy, design and Implemented of end-to-end Turnkey solutions for mission mode Government programs covering business transformations and business process re-engineering. • Contributed in design and implementation of Cloud solutions, Building of Data centers and IT Infrastructure solutions, in various industry sectors namely Government and Defense, Retail and Distribution, Media and Advertising, Banking and Financial sector, with value of projects worth millions of dollar. Show less

  • Associate Vice President

    Apr 2021 - now

  • Senior Principal Technology Architect

    Oct 2016 - Apr 2021

  • Principal Technology Architect

    Oct 2014 - Sept 2016

  • Senior Technology Architect

    Aug 2011 - Sept 2014