Gary LaMarca

Gary LaMarca

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location of Gary LaMarcaOrlando, Florida, United States

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  • Timeline

  • About me

    Application Analyst IV

  • Education

    • Nova Southeastern University

      1988 - 1990
      Bachelor of Science - BS Business Administration and Management, General
    • Valencia College

      1981 - 1984
      Associate of Science - AS Computer and Information Sciences, General

      Activities and Societies: National Junior Honor Society

    • Valencia College

      1981 - 1984
      Associate of Arts - AA General Studies
  • Experience

    • A

      Sept 1984 - Jan 2003

      Managed project teams delivering cost savings initiatives for AT&T internal business units andexternal customers. Built an application that re-engineered the late payment process to reduce the processing time by over 90 percent from over 40 days to 3 days resulting in $720k of annual savings.Optimized employee offboarding process and real estate closure process to terminate voice servicesresulting in a one time savings of $2M. Was recognized by AT&T for the reengineering of voicenetwork services for large financial institutions in the wake of 9-11, using innovation and newtechnology/capabilities to reroute network traffic. Show less

      • Senior Engineer and Developer

        Jan 1998 - Jan 2003
      • Network Project Manager

        Sept 1984 - Jan 1998
    • AT&T

      Jan 2003 - Jul 2020

      Managed a global team responsible for Voice IT Network Infrastructure for AT&T's Enterprise IPTelephony customers across multiple industries including government, banking, health care andnews media. Expanded the product management portfolio to incorporate diverse voice productsuites such as Cisco Jabber, SBCs and infrastructure components including VMWare vSphere andCisco Unified Computing System. Provided directive for the migration from premised solutions to a collaborative solutions Show less Team Lead and Lead Architect for the Voice IT Network and Performance Team responsible for IPtelephony and legacy TDM support for small to large managed voice services customers. Led theenhancement of an existing voice performance application to incorporate IP telephony data frommajor vendors including Cisco, Nortel, and Avaya while standardizing metrics across diversearchitectures. Provided advisory services to customers on migrating from legacy voice to IP-basedvoice systems. Show less

      • Principal-Advance Technical Support

        Jul 2016 - Jul 2020
      • Technical Architect Voice

        Jul 2012 - Jul 2016
      • Senior Network Engineer

        Jan 2003 - Jul 2012
    • Fourteen IP

      Jun 2021 - Jan 2023
      Network Operations Manager

      Responsible for creating and fostering a highly technical work environment, ensuring that all customers experience best in class standards of customer service and efficient professional support. The role requires a highly motivated, positive team-player, acting as the point person for technical support staff performance.

    • Orange County Public Schools

      Jan 2023 - now
      Application Analyst IV

      https://www.ocps.net/common/pages/DisplayFile.aspx?itemId=1823901

  • Licenses & Certifications

    • SSCA® Elite SIP Certification

      The SIP School
      Jul 2021
    • Six Sigma Black Belt (CSSBB)

      AT&T
    • Pubic Trust Level 5

      United States Department of Defense
      Jul 2019
    • Cisco Gold Level Masters Certification

      Cisco