Stephanie Stone

Experience

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  Cloud Nine Market

  Jan 2010 - Dec 2010

  Sales Associate
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  Muscular Dystrophy Association

  Jan 2011 - Mar 2011

  Volunteer Coordinator
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  Estates Management Inc.

  Mar 2011 - May 2012

  Business Manager
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  Estates Regime Management

  Feb 2012 - Aug 2012

  Assistant Associations Manager
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  Island Realty

  Aug 2012 - May 2016

  Property Manager

  Responsible for revenue focused productivity of the Long Term (LT) Department to ensure profitability through prospecting, property inspections, and communications with owners and tenants Answer all calls, and responds to all phone calls and email messages in a prompt and timely fashion Handle all walk-in inquires Prospect to area home owners and area real estate agents Sign up new rental properties Manage all aspects of tenancy from showing the property to tenant move out Assist the Leasing Manager with the application process for potential tenants Schedule vendors to respond to all reported maintenance issues Represent homeowners in court as the need arises  Review, sign, and uphold all aspects of the lease with tenants Collect rent from tenants on a monthly basis Assist Leasing Manager with advertising the availability of vacant properties File with magistrate for non-payment of rent and follow legal process for eviction when needed Maintain current management agreements on file Inspect all properties on a regular basis while tenant is in occupancy Inspect all properties prior to releasing tenant security deposit Manage, update, and maintain all administrative duties associated with each property, including management agreements, keys, photos, descriptions, signage, lockboxes, and advertising Respond to after-hours emergency phone calls 1 week per month via the on-call phone Work 1 Saturday per month Assist with prospect mailers Complete other tasks and duties as assigned Show less

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  State Farm

  May 2016 - May 2017

  Office Representative
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  PURE Insurance

  Jun 2017 - now

  The Director of Learning and Development for Services plays a critical role in delivering solutions in line with the department’s business strategy. Accountable for ensuring the Member Services, Broker Services, Member Advocate and PURE Advisors teams have the knowledge and skills needed to provide excellent service. Responsible for developing service professionals at all levels and fostering a culture of continuous education and improvement.

  • Director

    May 2024 - now

  • Regional Manager, Operations, MGA at PURE Group of Insurance Companies

    Jun 2022 - May 2024

  • Regional Manager Member Services

    Aug 2020 - Jun 2022

  • Member Services Supervisor

    Jun 2017 - Aug 2020