Stephanie Williams

Experience

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  Marks and Spencer

  Nov 2001 - Aug 2006

  Sales Advisor

  To help fund me through my studies at Sixth Form College and throughout University I worked part time at Marks and Spencer in the Lingerie department. What was a seasonal temporary contract, I worked my way to a permanent position committing to more hours in the Food department, before being enlisted to be a part of the brand new Per Una department to assist the dedicated team. Here I assisted customers with their needs and was dedicated to enhancing their shopping experience. I made customer orders over the telephone and liaised with other stores over stock; setting up store to store transfers of products. I was given extra responsibilities on the shop floor such a helping with the visual merchandising and refreshing displays; emphasising new products that had come into store. My passion for women's clothing built up my conscientiousness and I made it my duty to have excellent product knowledge of what I was selling to pass on confidently to the customer, a trait that has continued to shape me today. Show less

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  Talkback Thames, Hat Trick Productions, BBC and ITV

  Mar 2006 - Sept 2010

  Production Runner

  During my full time flying schedule I was a production runner assisting the production team and filming crews in my spare time on my days off. Over 3 years I worked on three series of The Apprentice and a series of The Young Apprentice, as well as Have I Got News For You and Dinner Date. Here I offered an extra pair of hands on set and on location, ensured specialist equipment was in the right place at the right time. I looked after studio guests and chaperoned contestants in order to keep the integrity and discretion of the programme; using my initiative to manage unexpected situations. I was responsible for administrative duties, filing and photocopying, updating call sheets with amendments from management and making sure everybody involved had the latest version. I ensured the sets were clean and tidy ready for use at any time. Show less

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  Virgin Atlantic

  Sept 2006 - Oct 2016

  A selected member of the flight team chosen to represent the brand at a variety of sales events locally and internationally. This can include award ceremonies, travel fairs, exhibitions and corporate dinners. I have participated at an event at Sir Richards Branson's Oxfordshire home where he hosted an annual meeting inviting the worlds top entrepreneurs. I confidently interacted with all levels of clientele from CEOs and VIPs and had open conversations with Sir Branson himself.As well as being at the forefront of these events as a highly motivated and enthusiastic participant, I also embrace the opportunity to actively assist the dedicated team in the planning and delivery; putting ideas to paper to execution. I exude confidence in offering my own input and proposals to any given project.I exemplify the highest level of brand and product knowledge. I meet and greet and have the ability to communicate directly to our potential business partners and affiliates, whilst understanding their own company needs.I was chosen to feature in our annual charity campaign (Change For Children) which was filmed in the Masai Mara and shown on all flights. This short film introduced customers to the incredible work and difference their donations made and how much we appreciate their continued support.I was recently hand picked to accompany Sir Richard Branson on a trip to New York to attend press conferences and interviews with him. Here I liaised confidently with reporters, journalists, photographers and other executives, answering their questions and demonstrating my ability to maintain a polished composure in a time pressured environment. Show less Presenting myself in a professional manner and being an active participant prior to every flight during preflight briefings; including the answering of a safety related question correctly. Preparing the aircraft to an impeccably high standard and carrying out safety and security checks efficiently in all areas of responsibility before the commencement of passenger boarding. Delivering a polished service to Business Class customers including our most important clients and VIPs. Building interpersonal relationships with my customers allowing me to preempt their needs in order to deliver a service to their exact specifications. Working as part of a team but also have the ability to delegate and be a competent leader whenever a situation onboard dictates. Recording information relating to the flight competently and handling legal and confidential documents on a daily basis. An ability to confidently pass theoretical and practical annual examinations with a score of 90% or higher. Show less

  • Brand Ambassador

    Aug 2011 - Oct 2016

  • Senior Cabin Crew

    Sept 2006 - Oct 2016
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  NHS Thames Valley and Wessex Leadership Academy

  Dec 2016 - Jul 2017

  Administrator - Events

  Worked on a temporary basis at Thames Valley and Wessex Leadership Academy as Leadership Administrator.My day-to-day duties were as follows:- General office Management- Arranging couriers- Organising Director diaries, meetings, travel and accommodation arrangements- Updating contracts as required- Organising team events, company workshops and programmes- Website administration, updating the events calendar with news and masterclass information- Daily Marketing and Communication of events and schemes on Social Media platforms- Events Management of the annual TVWLA Awards Ceremony- Project Management on the Graduate Management Training Scheme- Composing schedules and agendas for team meetings and minute-taking- Coordinating the content and distribution of the monthly email newsletter- Measuring the effectiveness of the website, newsletter and Social Media tools by checking the analytics and submitting findings and trends on a monthly basis on the SLA Report Show less

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  PVH Corp.

  Jul 2017 - Nov 2018

  HR Coordinator

  Responsibilities include:• Maintain an accurate and up to date electronic and paper filing system for all employees• Ensure familiarity with HR work practices, providing support and guidance in all HR administrative processes to managers and colleagues• Provide an administrative service in relation to all aspects of the employee life cycle, i.e. offer letters, contract preparation, proof of eligibility to work documentation, reference checking, change of details and terminations• Process starter, leaver and change amendments on HR database to ensure accurate and punctual payment to colleagues• Process contractual changes and amendments to policies to comply with latest governmental legislation • Create reports to ensure all HR policies and procedures are correctly followed: right to work, probation reviews, leavers exit interviews • Support the administration of the annual salary review and bonus processes• Provide audit checks to the Director to ensure legal business compliance• Provide inductions for new Store Managers on correct HR practices and procedures • Produce a weekly KPI of statistical data for the HR Director to assess movement and activity within retail stores• Support the retail stores with Health and Safety related queries • Provide support with minor Employee Relations queries, seeking guidance from the HR Manager on more complex cases• Lead and project manage the launch of the online document signing platform in order to drive PVH UK+ commitment to become a more sustainable business• Support the HR Manager with any ad hoc administration requests• Responsible for writing comms and collating information and content for the distribution of the weekly online Retail First eNewsletter• Update the business Org Chart for all Head Office employees across 10 departments• Responsible for organising the twice annual department Team Day. This includes venue and activity source to managing budgets Show less

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  Newable

  Nov 2018 - Aug 2019

  Marketing and Events Producer

  I am responsible for the planning and delivery of Newable’s Marketing and Events projects from conception to execution.• Plan, deliver and evaluate a wide range of Event and Marketing campaigns to meet client objectives. Events include ( but not limited to) workshops, masterclasses, conferences, pitching events, brokerage events, exhibitions, trade missions, launches• Own the project from start to finish• Complex planning of venue, presentation, communications time line, copywriting, registration, partners/sponsors, budgeting, supplier management, AV, procurement• Delivery and extensive post evaluation to measure the outcomes and identify areas for improvement • Communicate with a wide range of stakeholders including attendees, clients, suppliers, sponsors, partners, PR/Media and internal team•Build strong, trusting, working relationships with internal and external stakeholders • Represent Newable and its clients in order to develop company profile and reputation• Manage income and expenditure within an agreed budget and at all times achieve best value for money Show less

• 

  Spectra DMC

  Aug 2019 - now

  • Project Director

    Jun 2022 - now

  • Project Manager

    Aug 2019 - Jun 2022
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  Waitrose & Partners

  Dec 2020 - Mar 2022

  Supermarket Assistant
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  SGK

  Apr 2021 - Aug 2021

  M&S Project Coordinator