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Angela Burk

Angela Burk

Beauty Editor

Followers of Angela Burk64 followers
location of Angela BurkMetro Manila, Grande Manila, Filipinas

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  • Timeline

  • About me

    Training Manager

  • Education

    • Our Lady of Fatima University

      2006 - 2010
      Bachelor's degree Registered Nursing/Registered Nurse

  • Experience

    • Blah.ph

      Jan 2010 - Jan 2011
      Beauty Editor

    • Sitel

      Jan 2010 - Jan 2011
      Sales Representative

    • EPerformax Contact Centers & BPO

      Jan 2011 - Jan 2018

      As a QA, I listened to calls of the agents under my roster to ensure quality customer service. I then provided feedback to those agents to help them improve how they handle their calls. I also was a lead facilitator in our clients' calibration sessionsand this helped me apply my facilitation skills. eBay Representative for any inquiries in regard to:Buying and sellingHTML & browser issuesPayment issuesBilling questionsBuyer protections

      • Product-Specific Trainer

        Jun 2015 - Jan 2018

      • Global Communications Trainer

        Jan 2014 - Jan 2015

      • Quality Analyst

        Jan 2013 - Jan 2014

      • Customer Service Representative

        Jan 2011 - Jan 2013

    • EPerformax Contact Centers & BPO

      Jan 2019 - Jan 2021
      Leadership Trainer

    • TaskUs

      Jun 2022 - now
      Learning Experience Manager

  • Licenses & Certifications

    • Mastering Facilitation

      Jul 2015

    • COACH Model

      EPerformax
      Jul 2015

    • TIER

      EPerformax
      Jan 2013

  • Honors & Awards

    • Awarded to Angela Burk
      X-Factor Award ePerformax out. de 2019

  • Volunteer Experience

    • Volunteer

      Issued by Habitat for Humanity Philadelphia on Jan 2016
      Habitat for Humanity PhiladelphiaAssociated with Angela Burk