Ieva Muchina

Experience

• 

  The Sea Pines Resort

  Feb 2016 - Jan 2017

  Front Desk
• 

  Sanderson Hotel

  Mar 2017 - Jul 2018

  Front Desk Agent
• 

  MobilePay

  Nov 2018 - May 2022

  - Taking over Screening of PEP and Sanctions process and implementing it based on our companies poilicies- Updating SOP's- Taking on Team Lead responsibilities while therewas no Teamleader present (3 months)- Onboarding new people and providing trainings- Collaboration with Stakeholders and Risk department on relevant process related questions - Performing ODD on existing customers- Training new employees- Creation and management of Navigation Sheets for daily procedures- Consulting of collegues on daily tasks and requirement related questions - QC of Onboarded Merchant customers- ID checks for private customers

  • Senior Officer - AML

    Apr 2021 - May 2022

  • Anti Money Laundering Officer

    Oct 2019 - Mar 2021

  • Junior Operations Officer

    Nov 2018 - Oct 2019
• 

  Vipps MobilePay

  May 2022 - Apr 2024

  Chief AML Officer

  - Taking on various new projects to improve work quality and daily processes- Implementation of Quality Assurance task in our team, to guarantee better quality of my team's work- Providing feedback on areas for improvement within the team's daily work- Making sure that daily tasks are in line with current regulations and are meeting compliance requirements