Hannah Dugard

Hannah Dugard

Deputy Venue IT Manager (London 2012 Olympics)

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location of Hannah DugardGreater Cardiff Area

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  • Timeline

  • About me

    Property Investor & Developer, SSAS Trustee

  • Education

    • St. Davids Catholic College

      2009 - 2011

      A-Levels: BBB + Welsh Baccalaureate

    • St. Martin's Comprehensive School

      2004 - 2009

      GCSEs: 12 A* - B

    • Aston Business School

      2016 - 2020
      Bachelor of Science - BS Leadership and Business Management First Class Honours
  • Experience

    • Atos

      Jun 2012 - Sept 2012
      Deputy Venue IT Manager (London 2012 Olympics)

      - Ensured that the Athletes & Staff at the Olympic Park had no issues with technology & services provided during both the Olympic and Paralympic Games.- Managing several teams from BT, Xerox & Acer as well as Volunteers on a daily basis- IT Service & Incident Management, Change Management, and Volunteer Management.- Management of Atos/LOCOG issued technology equipment (such as laptops, mobile phones, servers, printers, UPS’s etc)

    • Capgemini

      Mar 2013 - Feb 2021

      PMO Lead within Capgemini currently working on a large Government Account in the Private Sector. Responsible for governing and supporting multiple projects and delivering a high level service.Responsibilities include: - Supporting engagement and delivery managers - Project planning, control and estimating- Risk and Issue Management- Status tracking and reporting- Project financial management including month end processing- Reporting directly to Private Sector Finance Controller- Mentoring junior team members Show less Part of the Production Support team for a Government Account in the Public Sector.Main focus was SQL requests (fixes or improvements) and partook in Business Analysis work. Also the LEAN Change Agent for the account and ensured all KPIs were met and reported to Senior Management in a timely manner.Role included:- investigating current applications- liaising with users- producing specifications- testing the product to ensure that it operates satisfactorily- training users- handling support and feedback Show less

      • Account Manager

        Jun 2018 - Feb 2021
      • PMO Lead

        Apr 2016 - Jun 2018
      • Junior Project Analyst

        Jun 2015 - Apr 2016
      • Software Engineer

        Mar 2013 - Jul 2015
    • Dugard Property Ltd

      Jun 2019 - now
      Director
  • Licenses & Certifications

    • Programme & Project Support Office Essentials

      BCS, The Chartered Institute for IT
      Feb 2016
    • PRINCE2 Practitioner

      AXELOS Global Best Practice
      Apr 2016
  • Volunteer Experience

    • Ambassador

      Issued by The Tech Partnership
      The Tech PartnershipAssociated with Hannah Dugard
    • Fundraising

      Issued by The Prince's Trust
      The Prince's TrustAssociated with Hannah Dugard
    • Volunteer

      Issued by Apps for Good on Jan 2015
      Apps for GoodAssociated with Hannah Dugard