
Adenike Akinbinuade
Research and Business Intelligence (Intern)

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About me
Technical Support Specialist || Customer Service Representative
Education

University of Lagos
2015 - 2019B.Sc.Ed Education in Biology Second Class UpperActivities and Societies: Unilag Anti-AIDS Club
Experience

Sterling Bank Plc
Dec 2019 - Feb 2020Research and Business Intelligence (Intern)- Actively engaged in Data Analysis tasks with in the Health Sector Finance.- Assisted the team in working to achieve its goals for the year through conducting research and business intelligence which increased the productivity of the unit from 60% to 75%- Assisted the team in developing and implementing business and marketing strategies in order to achieve set goals for the year in 2020 across business operations in the midwest states in Nigeria.

Kings Seeds College
Mar 2020 - Mar 2021Educator (NYSC)
The Deji Onadeko Company
Jan 2021 - Oct 2021Executive Project Assistant- Effectively created and managed content on all social media platforms for the company including Instagram, Twitter and Facebook.- Significantly increased audience and content engagement by 20% from new and existing followers of the company on all social media platforms.- Working with a team of content creators (actors, influencers, bloggers e.t.c) to convert followers or fans to brand customers through captivating and responsible social media interactions.

Tek Experts
Nov 2021 - Jul 2022Technical Support Specialist
Attentive
Jul 2022 - Dec 2022Customer Success Manager(Remote)
Shuttlers
Aug 2023 - nowCustomer Experience Specialist
Licenses & Certifications
- View certificate

Foundations of project management
CourseraJul 2021 - View certificate

Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileMar 2021 - View certificate

Six Sigma Yellow Belt
SCRUMstudy - Accreditation Body for Scrum and AgileMar 2021
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