Kristy Dunkley

Experience

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  Smith's Food & Drug

  Jan 1996 - Jan 1999

  Front End Manager/ KeyCarrier

  Closed The Grocery store Daily, Counted out Money- Front End Cash Registers, Bakery, Deli, Kitchen etc. Did Safe Deposits. Handled all Book-keeping to balance out books nightly. Managed upwards of 65+ employees at a time. Helped in Hiring/Training. Made Sure the Front end ran smoothly @ all times. We had enough Cash Registers Running, Baggers Managed Deli, Bakery, Chinese Kitchen, Video Department, Grocery, Non-Foods & Produce Department.

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  Urban Talent Management / Wilhelmina

  Jan 1997 - Oct 2005

  Promotional Spokes Representative- Marketing Sales Representative/ District Branch Manager

  Promotional/ Marketing Sales Representative for over 40+ Brands/Labels most of which exceeded years of Promoting and Marketing their Brand or individual Products through T.V., Print Ads, Commercial, Runway, Marketing Tours, Film, Radio. Traveled all over Promoting & Marketing to increase Sales Revenue or introduce new product lines all over. Example of some Contracts I had: Coca-Cola, Nike, Bastille, Daisy Sour Cream, Moda Italia, Lever, Dove, Pantene, Ikon Fitness, Shape Magazine, Meir and Frank, Nordstrom's, Bobby Brown, Johnny B's Comedy Club, Alterna, Labatt Blue, Aquage, Franklin Covey, Alyssa's Bridal, UVU Fashion & Design- Runway, Sculpting,Art,Painting Classes, SLCC Runway, Von Curtis, LDS Film Services, Charlie, Cobblestone Fitness, Spokes Representative for 2002 Utah Winter Olympics, Touched By an Angel, Presented Gear Guide Awards on OLN, Outdoor Life Network Channel, Nuskin, Game Gear, Iomega...Etc.Booked Talent for Film, T.V., Print, Runway, Hair Shows, Colleges for Models, Commercial, Promotional Tours. Worked directly with clients to book for their needs., Helped expand sales to include mass market & bookings through large chains to promote, Market & increase sales through Companies Nationwide: Costco, Walmart, Smith's, Kroger, Macey's, Allen's, Sam's Club, Kmart, Shopko, Fred Meyer, Kohl's to name a few. Show less

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  First Security Mortgage LLC

  Jan 1999 - May 2009

  Owner/ Branch Manager/ Finances/Accounting/Payroll

  Hired/Trained Mortgage Loan Officers. Originated Home Mortgage Loans. VA, FHA, Utah Housing, Government Programs, Conventional Products, Arms, HELOCs, SBA, Construction, Commercial, Hard Money. Managed the Books & Finances for First Security Mortgage. Advertising & Marketing. Customer Retention. Worked by Referral Only. Originated $1.2 million plus each month as a loan originator & was part of the President's Circle for years closing over $1.2 mill monthly to be part of this Club. I made sure all loan officers were producing & had developed a working system. I worked a consistent " By Referral only" a Program I worked consistently through Buffini & Company. Taught Motivational Classes and Workshops & Companies on how to Work by referrals. Put together Business plans & proposals for Companies for goals on being driven to working towards only working by Referrals. Built Mortgage Company up to be a very reputable Mortgage company & had a large offer to be Purchased out by Centennial Bank. After 2 years of long hard work & dedication we sold. I built (2) two mortgage companies up and sold them for a very profitable amount. Strong Work Ethic, Marketing Strategy setting Goals & Accomplishing Them. The Power of Success to Win the Day! Show less

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  Elite Security Services, Inc.

  May 2009 - May 2013

  Collections Manager/ Billing Manager- In- House Account Retention

  Management of Employees & Collections Accounts. Hiring/Firing, Project Management, Account Management, Collector Retention & Collectors Worth, Designed Collections Software to serve the needs of Elite Security Service, Inc. Billing on Accounts, Auditing of Company accounts & Financial Profile. Serviced & Billing Management of IN-House Accounts. Company we merged with Protection 1 & Bought out Pinnacle Security. Helped Top Management make company decisions. Worked directly with Past Due Accounts, Billing, Customer Service, BBB, Attorney Generals, Account Setup, Auditing, Retention, Attrition rates. Helped develop training modules for Call Center, Collections Department, In-House account management, Billing & Tracking. Helped with Sales representative, Technicians, Auditing Department & Licensing. Managed Finances for Elite Security Services and balanced books. Helped with Payroll & Commissions. worked on Back-ends & Reporting of Financial Analysis. Helped with Marketing Avenues & Account merge with Protection 1 and negotiations. Show less

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  Protection 1 Security Solutions

  May 2009 - Oct 2013

  Regional Sales Operations Manager- Area Office Coordinator

  Managed, Hired & Trained for Manager Positions out in the different Branches. Office Managers, Field, Sales, Tech Managers. Prepared them to Manage the Branches out in the different areas in the U.S. Worked with Auditing, Payroll, Sales Representatives & Technicians, Account Creation, Account Retention, Billing, Collections, Filings. Technical Competency, Loyal, Goal- Oriented, Self Motivated, Determined, Excelled in Collections Department Management, Customer Service Management, Managing, Spreadsheets, Statistics. Better Business Bureau Top Ratings in Customer Satisfaction 98%.Increased Residential Sales by implementing new Policies & Procedures.Adding a Seasonal Summer Sales Teams. Helped with the Award: "Best Home Security Dealer of 2013", Top of Better Business Bureau Ratings & Dealer of the Year.Financial budgets for Sales Operations Teams throughout the U.S. Show less

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  First American Title

  May 2015 - Oct 2015

  Escrow Title Officer
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  Little Giant Ladder Systems

  Nov 2015 - Nov 2023

  Sales Account ManagerBig Box RetailClubs-Costco, Sam’s Farm RetailMarketplaceEcomCatalog SalesGovernment, Education, Healthcare

  • Senior Sales Director Account Executive

    Nov 2015 - Nov 2023

  • Marketing/ Director Customer Experience

    Nov 2015 - Oct 2017
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  Kizik

  Nov 2023 - now

  Director Sales Operations

  Director of Sales Operations- Retail/Wholesale