Josh Massie

Experience

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  Halifax Health

  Jan 2000 - Jan 2002

  Radiology Film Room Evening Supervisor

  Managed a staff of 10 hourly employees in the Radiology Department Film Room at HMC. Responsible for resolving missing x-ray issues while enhancing patient satisfaction. Pacified irate patients and doctors due to changes in radiology procedure scheduling. Arranged x-rays for viewing by emergency room and operating room doctors.

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  Microtips Technology

  Jan 2002 - Sept 2015

  Focused on increasing sales of small Liquid Crystal Displays (LCD) to a variety of industries including automotive, test & measurement, industrial control, medical, gaming, and POS products manufacturers in West and Central regions of North America. Qualified new sales leads as well as supported existing customers via phone, email, through local rep groups, and on-site visits. Managed local rep firms and regional distributors to implement long-term sales strategies to penetrate new markets as well as earned new customer business. Demonstrated product demo units to customer engineering, purchasing, and marketing departments. Tradeshow experience with product demonstration and direct customer interaction. Show less

  • Regional Sales Manager

    Jan 2006 - Sept 2015

  • Inside Sales Manager

    Jan 2005 - Jan 2006

  • Logistics Manager

    Jan 2002 - Jan 2005
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  Go Green Digital LLC

  Jan 2009 - Aug 2012

  Co-founder and General Manager

  Worked with manufacturer in Taiwan to develop LED backlit acrylic signs as well as a manufacturer in China to produce flashing LED bouncy balls. Communicated directly with Underwriter’s Laboratory (UL) and obtained approval to sell our LED signs. Maintained good standing with Collegiate Licensing Company for licensing of official logos for the University of Florida, University of Central Florida, University of South Florida, Florida State University, and University of Miami (Florida). Sold officially licensed Florida college LED signs and LED balls through retailers, internet channels, and direct customer sales. Show less

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  The DiSTI Corporation

  Sept 2015 - Mar 2017

  Sales

  Responsible for actively pursuing support/maintenance license renewal purchase orders from existing customers. Industries include but are not limited to: aerospace, military, aviation, automotive, industrial control, and medical industries. Aggressively helping to close new sales opportunities. Regularly calling customers to follow-up on new programs and customer satisfaction. Primary contact for license certificates and managing delivery to end-users. Manage scheduling and registration for customer attendees of GL Studio training classes. Responsible for process document export verification for international customers. Actively aiding with planning and support of tradeshow activities. Show less

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  FARO Technologies

  Mar 2017 - now

  Actively partnering with key business customers to understand business problems and opportunities. Proposing design processes with technology solutions while documenting business requirements. Developing test scripts and plans for user acceptance testing. Working with various technical staff members to determine possible solutions while communicating impacts to both technical and business teams.Leading major system design efforts and managing key deliverables. Coordinating change control management and processes with systems administrators, analysts, and project managers. Validating solutions and execute testing with end user community. Engaging sales training team to facilitate changes to ongoing onboarding or LMS initiatives.Working with sales analysts to improve sales reporting and communication throughout changes. Day-to-day system administration including: user management, basic configuration, identifying and troubleshooting issues, and documentation. Closely collaborating with SMEs in sales, marketing, customer support, and other teams to ensure meet business needs are being met. Assisting on acquisition integrations, new vertical implementation, and other business process changes as necessary. Proactively suggesting and driving process improvements. Show less Coordinated with the Senior Project Manager requirements determination, project planning, creating and reviewing test cases. Managed project’s scope, acceptance, installation and deployment. Engaged and sprinted as a key team member in an Agile environment by coordinating with the Senior Project Manager on various projects. Processed IT work requests, created user acceptance testing scripts, managed testing teams, and provided feedback to IT.Prepared presentations to communicate project progress and implemented strategies for gathering, reviewing and analyzing data requirements.Took over project management responsibilities to implement sales commissions software for global sales organization. Show less Contacted potential customers to qualify leads. Provided required information and scheduled product demonstrations. Communicated information concerning demonstration requirements and scheduled with potential customers and outside sales staff as appropriate. Reviewed quotes for accuracy and issued to potential customers. Generated revenues by providing ongoing customer contact and by closing opportunities. Assisted with lead generation through cold calling and obtained referrals in conjunction with marketing staff and other resources to ensure that assigned territory had sufficient leads and opportunities in order to generate demos. Prepared Contract Review after receiving and reviewing purchase orders. Facilitated communications among the Public Safety sales team. Show less

  • Business Analyst

    Apr 2019 - now

  • Project Coordinator

    Jul 2018 - Apr 2019

  • Inside Sales Specialist - Public Safety Forensics

    Mar 2017 - Jul 2018