Ritchie Hogan

Experience

• 

  Arnotts

  Jan 2000 - Jan 2010

  Lead a team of 5 managers and up to 75 staff achieving turnover of €17.3m Increased turnover in Men’s Footwear by 5% Reduced overall stock loss from an average of 6% to 1.9% Controlled budgetary spend coming under budget in all areas Increased conversion rate from 28% to 36% in Mens Formals Transferred ownership for results and performance to the team Drove important change in the organisation, encouraging staff to take on new roles with enthusiasm Incentivised managers and staff to achieve targets, and key KPI’s Show less

  • Customer Service Manager

    Jan 2008 - Jan 2010

  • Divisional Manager

    Jan 2007 - Jan 2010

  • Department Manager

    Jan 2000 - Jan 2007
• 

  Carphone Warehouse

  Jan 2010 - Jan 2012

  Lead a team of 18 highly motivated and target driven individuals Top performing store in Europe at peak (approx. 1700 stores) Increased key KPI contribution with YOY growth (post pay vol) Achieved highest LP score in company estate @ 84% Increased conversion from 8% to 12% changing staff behaviours & enhancing the customer experience. Built excellent relationships with externals and support centre departments. Consistently controlled all budgetary spend within store. Show less

  • General Manager & Regional recruiter

    Jan 2011 - Jan 2012

  • Branch Manager & Regional recruiter

    Jan 2010 - Jan 2011
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  Dixons Carphone

  Jan 2013 - Jan 2016

  Project Manager

  Project managed & Implemented 9 SWAS store openings Successfully recruited, trained and supported approx. 45 colleagues into SWAS positions Achieved regional recruitment target of 65 colleagues for peak trade (4-week period - CPW) Liaised with key account holders to ensure successful openings were achieved Regional Support Manager, driving the performance of 18 managers Recognised at board level as first SWAS store to ingrate successfully within group (UK & Ireland) Managed top performing SWAS store at peak 2014 (connected volume for Ireland & UK) Successfully controlled & managed regional budgets (all payroll & controllable cost) Increased conversion from 0.8% to 1.3% through enhancing customer experience Selected to lead first SWAS concept store (UK & Ireland - Clerys Department Store) Project managed store opening from recruitment phase to opening. Top performing SWAS store at peak 2013 (connected volume) Successfully organised engagement evenings to drive brand awareness Successful implemented ongoing Apple & Microsoft Clinics growing connect sales by 3% Established centre of excellence for colleagues (high promotion rate from store) Show less

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  Cpl

  Feb 2016 - now

  Entrust your recruitment requirements or job search to a proven market leader – Cpl’s Sales division has a driven and experienced team catering to all sectors. The Cpl Sales team is Ireland’s leading provider of sales professionals and is committed to providing tailored recruitment solutions to clients ranging from small start-ups to huge multinationals. We recruit across multiple industry sectors such as tech & IT, FMCG, finance, medical, construction, media and more. The team is highly trained and recruits to the specific requirements of the clients needs, allowing them to be the experts in their field. The positions that we specialise in include; Sales Directors and Managers, Product / Brand Managers, Account Directors and Managers, PR and Communications, Business Development Executives, Field Sales Executives, Telesales Executives and Inside Sales Managers. The Sales team fully embraces Cpl’s culture of “placing people first” and applies this to all interactions with candidates and clients Show less

  • Manager - Cpl Global Talent

    Jan 2020 - now

  • Principal Team Lead - Sales Division

    Feb 2019 - Jan 2020

  • Senior Consultant - Sales Division

    Dec 2018 - Jan 2019

  • Sales Recruitment Consultant

    Feb 2016 - Nov 2018