Ryan Watson

Experience

• 

  CACI International Inc

  Sept 2012 - Jul 2014

  Business Analyst

  • Client facing position to perform software system implementation tasks • Extensive background of the Oracle Contract Lifecycle Management (CLM) Procurement system including Solicitation, Acquisition Plans, Contract Clause Management,SharePoint, and FBO integration • SME for the Oracle (CLM)12.2.2 software for the Dept. of Education• Participated and facilitated customer business process sessions• Analyzed business needs to produce high quality requirements documents and system design documents • Tracked and documented changes to functional and business specifications• Created end user testing documentation• Configured Oracle software applications, tested the configuration and documented any related bugs for the software provider (Oracle) to address Show less

• 

  General Dynamics Information Technology

  Jul 2014 - Feb 2019

  • Perform configuration audits for the National Student Loan Database (NSLDS)• Closed a backlog of 6000(+) problem tickets in the NSLDS database• Verifies the program’s staff follows the established procedures for delivery of contract deliverables• Leads the monthly NSLDS Configuration Change Board (CCB) meeting• Coordinates projects with the GDIT technical teams to meet delivery goals• Serve as the lead Risk Coordinator for the NSLDS program• Manages and updates the NSLDS program schedule Show less • Established and defined project requirements for the National Student Loan Database (NSLDS)• Facilitated and led meetings with the Department of Education (DoED) to gather requirements • Developed training material and end user documentation for the Department of Education• Interacted regularly with customers to ensure acceptance of project deliverables• Aid in communicating the needs of the (DoED) to external contractors • Led numerous internal trainings in regards to updated business processes• Research and resolve Tier III customer service tickets• Act as an liaison between software development and the client (DoED)• Business Operations Lead on numerous technical Modifications for the NSLDS program• Create end user documentation for the client as well as the School, ED Servicer, Loan Servicer communities Show less

  • Configuration Manager

    Mar 2016 - Feb 2019

  • Program Analyst

    Jul 2014 - Mar 2016
• 

  Deloitte Consulting

  Feb 2019 - now

  • Manager

    May 2023 - now

  • Senior Consultant

    Feb 2019 - May 2023